Experience

Sunray Cosmetics (Pty) Ltd

• South Africa
• Manufacturing
• 1 - 100 Employee

• Key Account Assistant

  • Aug 2018 - Present

  • To be responsible for the success of all Sales support Responsibilities • Assist and support of Sales and Key Accounts • Building of relationships with Key Account Buyers • Implementing of innovative measures for growing the business • Implementing selling strategies and monitoring customer profiles and sales activities • Ensuring that daily, weekly, fortnightly and monthly call route lists is adhered to • Ensuring the effective merchandising of stock on shelves • Following up on correct pricing • Ensuring that stock is neat and tidy • Ensuring that the store never runs out of stock • Effectively resolving queries and concerns • Submitting daily and weekly reports on time • Performing adhoc duties as required by the Key Accounts Managers • Liaising with the relevant key stakeholders both at customer level as well as employer level Show less



Club Med

• France
• Hospitality
• 700 & Above Employee

• • Jan 2018 - Jul 2018

  • To be responsible for the success of all Sales Channels not including inbound callsResponsibilities• Web Chat• Outbound Calls• Freespree – call backs• Online email box• Social media request• Whatsapp• Facebook Messenger• Any other future developments onlineDevelopmentTo be pro-active in developing the Multi-Sales Channels and improving our visibility to clients• Improve ways to attract customers through channels not including inbound calls• Be visible on many online platforms to drive sales• Work with marketing to ensure full productivity of Sales Channels• Work with Call Centre to Manager to maximize performance• Develop Indirect opportunities not including inbound calls• Utilize all technology possibilities to maximize Sales Performance• Work closely with CRM to ensure in-line sales processesSales SupportTo assist the current Sales Support team and develop way to improve the team• All functions that will help and assist the sales flow of Club Med• Crisis situations• Overflow from current Sales Support team• Availability times to direct clients• Improvement of follow up of the balance payments and deposits Show less

• • Feb 2017 - Jan 2018

  • Responsible for trade marketing, systems development & monitoring and responsible for online distribution through OTAs Responsibilities• B2B Education: Communication to agents about latest product, trade and promotional news through a new 360° communication strategy • B2B2C Co-branded marketing: Assisting & influencing key partners with the promotion of Club Med holidays, particularly through digital means• Support: Providing agents with the tools required to sell, and resolving any technical issues which arise (Pricing etc.)• Incentivisation: Sales incentive promotion, management of agent loyalty schemes and resort visits• Relationship building: focusing on top agents in order to grow sales and brand awareness• Ensure the smooth running of the travel agent website as a tool of key resources, information & offers• Monitor how agents are interacting with Club Med through effective management of all linked trade systems ( trade website, feeds, social, mailer)• Lead research into key OTAs that are in line Club Med’s strategy. Work collaboratively with indirect sales manager to negotiate and manage commercial relationships with travel partners. • Account management: Closely monitor site analytics, ranking performance, connectivity reports to optimise UX. Plan campaigns around key promotional landmarks through the year Show less



NU METRO HOME ENTERTAINMENT

• South Africa

• • Apr 2012 - Mar 2013

  • Marketing representative for Independent Studios (Nu Metro) in South AfricaResponsibilities• Product Scheduling• Product Sales Tracking• Submit Quarterly Product Reports• Submit Quarterly MANCO Reports• Marketing Plans development and implementation• Marketing Research• Product Life-cycle management• PR planning and implementation• 3rd Party promotion proposals and execution• Design/Production briefing (BTL and ATL)• E-marketing (E-mailer and Social Media)• Monthly Product Launches (Event Management)• Product presentation to the Key Account Executives• Post-Campaign reports• Provide administrative support related to the Studio• Provide Monthly marketing budget (deadline orientated) Show less

• • Sep 2011 - Mar 2012

  Provide administrative support to Trade Marketing Manager and Trade Marketing Planners.Responsibilities• Assist with day-to-day ad-hoc trade marketing activities• Collecting trade marketing information and materials (e.g. pack shots) and facilitating approval processes around proofs • Working to deadlines for campaigns and surveys • Preparing selected reports • Collecting broadsheets for proof and intelligence • Sales Forecasting• Filing and cataloguing of broadsheets; • Handling the logistics around retail trade• Filing. Show less