Experience

KSO Merdeka Ronov Indonesia

• Construction
• 1 - 100 Employee

• Human Resources Manager

  • Nov 2020 - Present

  Responsible for : - Man power planning and budgeting - Employee health insurance - Recruitment - Performance management (KPI) - Talent program for district manager and superintendent - Training program - Industrial Relation and Employee Relation - Safety and health - General Affair Responsible for : - Man power planning and budgeting - Employee health insurance - Recruitment - Performance management (KPI) - Talent program for district manager and superintendent - Training program - Industrial Relation and Employee Relation - Safety and health - General Affair



Sahid Group

• Indonesia
• Hospitality
• 1 - 100 Employee

• ASST. HUMAN CAPITAL MANAGER (HEAD OFFICE)

  • Jul 2019 - Nov 2020

  - Manage and lead efforts in employee engagement. - Define consistent data-driven training metrics and goals - Act as a key business partner to members of the company to improve the recruiting process and employee retention. - Passionately drive results by thinking and acting quickly to ensure the long-term best interest of company objectives - Stay connected to the competitive landscape, including trends in improving employee development. - Manage and lead efforts in employee engagement. - Define consistent data-driven training metrics and goals - Act as a key business partner to members of the company to improve the recruiting process and employee retention. - Passionately drive results by thinking and acting quickly to ensure the long-term best interest of company objectives - Stay connected to the competitive landscape, including trends in improving employee development.



Ambhara Hotel

• Hospitality
• 1 - 100 Employee

• LEARNING & DEVELOPMENT MANAGER

  • Nov 2017 - Jul 2019

  - Developing and implementing learning strategies and programs - Designing e-learning courses, career plans, workshops and more - Maintaining budgets and relationships with vendors and consultants - Create and execute learning strategies and programs - Evaluate individual and organizational development needs - Implement various learning methods companywide - Design and deliver e-learning courses, workshops and other trainings - Assess the success of development plans and help employees make the most of learning opportunities - Help managers develop their team members through career pathing - Track budgets and negotiate contracts - Hire and oversee training and L&D Specialists Show less



PT Grahawita Santika (Santika Hotels & Resorts)

• Indonesia
• Hospitality
• 100 - 200 Employee

• HUMAN RESOURCES SUPERVISOR

  • Jul 2017 - Nov 2017

  Assist in implementing and administering HR policies and procedures in accordance with the organization's overall goals and are in compliance with professional standards, state and federal regulatory requirements and laws. Supervise HR team in supporting the day to day operations of the human resources department. Assist in hiring, training and reviewing performance of HR staff. Assist in implementing and administering HR policies and procedures in accordance with the organization's overall goals and are in compliance with professional standards, state and federal regulatory requirements and laws. Supervise HR team in supporting the day to day operations of the human resources department. Assist in hiring, training and reviewing performance of HR staff.



Allium Hotel

• Hospitality
• 1 - 100 Employee

• HUMAN RESOURCES COORDINATOR

  • May 2016 - Jul 2017

  -Facilitating human resources processes -Administering employee health and welfare plans -As a liaison between employees and insurance providers -Resolving benefits-related problems -Ensuring the effective utilization of plans related to HR programs and services -Follow up health and welfare plans, including enrollments, changes, and terminations -Handling Employee requests and questions -New employee hiring processes -Reconciling benefits statements -Conducting audits of payroll, benefits, and other HR programs, and recommending corrective actions -Performance review and termination processes -Recruitment and interview processes Show less

• GM SECRETARY

  • Dec 2015 - May 2016

  1. Strong Secretarial background and good exposure so as to implement all new practices. 2. Provide secretarial support to the General Manager by encoding correspondences, reports & documents, handling or screening of incoming calls and random visitors, setting meeting with various department, etc., 2. Make follow-ups to different departments, company, person any pending documents as requested by the General Manager including the status thereof. Coordinate with Administration, arrangements & follow up as per instruction of the General Manager. 3. Manage all inward and outward correspondence of the General Manager’s Office in order to ensure timely and accurate receipt and dispatch of the same. 4. Set-up and maintain General Manager’s Office correspondence files and ensure safe custody and confidentiality. 5. Compile daily E-Mails received in company ID and submit summary report to General Manager. Collect reports from various departments; submit consolidated reports to the General Manager. 6. Prioritize & follow through on issues and concerns, including those of a sensitive or confidential nature. Show less



Swiss-Belhotel International

• Hong Kong
• Hospitality
• 700 & Above Employee

• Cross Training to HR & TRAINING COORDINATOR

  • Dec 2014 - Dec 2015

  - Assess training needs for new and existing employees - Identify internal and external training programs to address competency gaps - Partner with internal stakeholders regarding employee training needs - Organize, develop or source training programs to meet specific training needs - Liaise with subject matter experts regarding instructional design - Develop training aids such as manuals and handbooks - Inform employees about training options - Map out training plans for individual employees - Present training programs using recognized training techniques and tools - Facilitate learning through a variety of delivery methods including classroom instruction, virtual training, on-the-job coaching - Design and apply assessment tools to measure training effectiveness - Track and report on training outcomes - Provide feedback to program participants and management - Evaluate and make recommendations on training material and methodology - Maintain employee training records - Handle logistics for training activities including venues and equipment - Establish and maintain relationships with external training suppliers - Coordinate off-site training activities for employees - Manage and maintain in-house training facilities and equipment - Keep current on training design and methodologyGoal:- Planning and organizing- Communication skills- Data gathering and analysis- Problem analysis and problem solving- Judgment- Presentation skills- Facilitation skills- Coaching skills- Adaptable- Team player Show less

• GM Secretary

  • Apr 2014 - Dec 2015

  GENERAL MISSIONS: To assist and responsible for administrative and general assignments from the General Manager and of the department. To ensure efficiency of the administration of the department. To cooperate with other departments in order to ensure the smooth operation and the management of the hotel.



PT Lion Air

• Indonesia
• Airlines and Aviation
• 700 & Above Employee

• Senior Flight Attendant

  • May 2012 - Apr 2014

  The average day as a flight attendant will bring some duties might expect: Carrying out pre-flight checks Ensuring the plane is clean Taking boarding passes Advising passengers of safety routines Preparing and serving food and drinks Writing flight reports But there may also be some more unexpected challenges you might not of thought about, such as: Carrying out first aid Dealing with unruly passengers Preparing for emergency landings The average day as a flight attendant will bring some duties might expect: Carrying out pre-flight checks Ensuring the plane is clean Taking boarding passes Advising passengers of safety routines Preparing and serving food and drinks Writing flight reports But there may also be some more unexpected challenges you might not of thought about, such as: Carrying out first aid Dealing with unruly passengers Preparing for emergency landings



Mozaic Hotels & Resorts

• Singapore
• Hospitality

• Secretary of FB Director

  • Sep 2011 - Mar 2012

  1. Responsible for organizing and maintaining up to date filing system in the food and beverage and sales division, ensuring its efficiency and effectively. 2. Responsible for monitoring and controlling the consumption of operating supplies in the food and beverage and sales office. 3. Updates the Banquet Reservation Book in the food and beverage office and makes sure it matches with the Computer System, and gives priority to the best profit yield. 4. Traces tentative booking and confirmed bookings, from Sales. 5. Capable of handling guest complains promptly and professionally. 6. Prepares cancellation and amendment forms immediately after notice is given and ensures timely distribution of information to all Department concern 7. Prepares other reports required from Food and beverage department and Sales. 8. Drafts and types correspondence, booking contracts, quotations, letter of confirmation, Thank you letters, for the Banquet Dept. 9. Responsible for organizing and maintaining up to date filing system in the food and beverage and sales division, ensuring its efficiency and effectively. Show less



PT. RATONA TOUR AND TRAVEL

• Ticketing Travel Agent Internship

  • Oct 2008 - Nov 2008

  1. Answer inquiries regarding such information as schedules, accommodations, procedures, and policies. 2. Assemble and issue required documentation such as tickets, travel insurance policies, and itineraries. 3. Confer with customers to determine their service requirements and travel preferences. 4) Contact customers or travel agents to advise them of travel conveyance changes or to confirm reservations. 5. Determine whether space is available on travel dates requested by customers, and assign requested spaces when available. 6. Examine passenger documentation to determine destinations and to assign boarding passes. Show less