Sebastian Smith

Chief Operating Officer at The Code
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Contact Information
us****@****om
(386) 825-5501
Location
United Arab Emirates, AE

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Experience

    • United States
    • Travel Arrangements
    • 1 - 100 Employee
    • Chief Operating Officer
      • Mar 2022 - Present

    • Chief Of Staff
      • Jul 2021 - Mar 2022

    • Assistant General Manager
      • Oct 2011 - Aug 2017

      - Held numerous head of department positions; Rooms, F&B, Events, R&M, Marketing, IT- Responsible for monthly results across departments, directly accountable to General Manager and General Committee- Onshore Committee Chairman for the “Optimist World Championship 2017” - Conducted a significant number of events such as; Weddings, Reception Dinners, Beach Parties Cocktail functions, Networking events, Birthday Parties (Child & Adult), Sailing Residential Courses for schools. Solely responsible for budget creation, client relations and consultations, menu creation, staff allocation, stock purchasing, price-setting and post-event reporting of profit / loss situation. - Served as Project Manager for major renovation works- Oversaw staffing for over 40 employees including evaluating employee performance and addressing of conduct issues through coaching, counseling and termination process- Managed a culturally diverse team – both expat and local

    • Onshore Committee Chairman "Optimist World Championship 2017"
      • Jul 2017 - Jul 2017

      - 400 Youth (U15) Sailors, 500 visitors, 65 different nationalities, 27 different media outlets, 3,000 meals per day, multiple sponsor collaborations- Organised and accountable for accommodation, transport & food & beverage requirements- Organised and managed events including parties, entertainment and gala dinners- Majority budget holder - 60% of total event budget- Responsible for opening & prize-giving ceremonies, shown live on television and online

    • Food and Beverage Executive
      • Nov 2009 - Oct 2011

      - Managed operations of a 200 seat restaurant, responding to employee and customer concerns- Food, beverage and wine list menu creation and upkeep- Evaluated employee performance and responsible for promoting and retaining staff- Responsible for F&B department performance via managing costs, and driving revenue- Oversaw equipment and inventory purchases- Oversaw stock-taking and accountability practices- Maintained cost and cash-handling controls.- Scheduled kitchen and service staff,- Supervised food quality and safety,- Maintenance of kitchen and service facilities

    • Senior Supervisor
      • Sep 2006 - Nov 2009

      - Managed 3 outlets - 2 coffee shops and a newsagent- Actively maintained the store facilities, updating branding in keeping with ongoing rollout- Staff Scheduling & Rostering- Operated the store in adherence with all store policies and guidelines- Assisted in interviewing selecting and training associates- Opening / Closing Responsibilities- Keyholder Position

    • Sales Assistant then Supervisor
      • Jan 2003 - Sep 2006

      Daily duties included (but not limited to) the following:• Providing excellent customer service, speedy order taking, food/beverage delivery, and creating a positive atmosphere for guests• Developed leadership and organizational skills• Assisted with the everyday operations and sales throughout the store

Education

  • Ecole hôtelière de Lausanne
    EMBA, Hospitality Administration/Management
    2018 - 2019
  • University of the West of England
    Bsc (Hons), Biological Anthropology
    2006 - 2009

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