Product Manager

• Jun 2021 - Present

Technical Business Consultant

• Nov 2009 - Jun 2021

o Successfully recovered department’s operational capability within 2 hours during company- wide cyberattack.o Developed and implement company’s first automated stowage crane intensity process, calculation methodology and reporting system which saved the company estimated USD $7 million per year.o Successfully managed IT procurement budget of USD $300,000 annually.o Developed and implement an application and rostering model that established the setup of the stowage 24/7 centre.o Mentored local on-site IT personnel on troubleshooting stowage related applications in operation centres across 6 continents.o Managed the IT security access of email accounts, active directories and OneDrive.o Involved in pilot projects and company-wide initiatives to improve end to end processes.o Developed and implement leave application and managed all HR related activities. Show less

Assistant Manager, Business Performance Management, Eastern Operations Centre

• Apr 2008 - Oct 2009

o Established the department’s new IT infrastructure for office relocation.o Developed and implement a data management and reporting application which saved the department estimated USD $100,000 of man hours annually.o Developed and implement a voyage routing analysis application which reduced 75% of processing time on cargo routing. o Reviewed constantly on centre’s work process and suggest ways to reduce operational cost and improve efficiency.

Senior Executive ,Administration and Support, Eastern Operations Centre

• Aug 2006 - Mar 2008

o Managed centre’s web portal.o Managed and resolving all IT related issue.o Had the responsibility of creating management report for senior stakeholders.

Executive Accounts Assistant – Part time

• Jan 2003 - Nov 2005

o Oversees procuring of lab equipment and chemicals for 5 laboratories. o Managed company’s creditor’s reconciliation and aging account. o Oversees the company’s asset listing, sighting, depreciation and disposal process. o Oversees procuring of lab equipment and chemicals for 5 laboratories. o Managed company’s creditor’s reconciliation and aging account. o Oversees the company’s asset listing, sighting, depreciation and disposal process.

Intern

• Nov 2000 - Dec 2000

o Involved in the publications of marketing materials and copy writings of advertisements. o Had the responsibility of designing mall’s internal Lunar New Year decoration. o Coordinated christmas performances at Centrepoint and Causeway Point mall. o Involved in the publications of marketing materials and copy writings of advertisements. o Had the responsibility of designing mall’s internal Lunar New Year decoration. o Coordinated christmas performances at Centrepoint and Causeway Point mall.

Intern

• Jun 2000 - Jul 2000

o Conducted field researches and published an article on ergonomics. o Conducted field researches and published an article on ergonomics.

Administration Assistant

• Dec 1996 - Jul 1997

o Creation of Sale Requisition. o Preparation of goods Invoice and Deliver Orders in SAP. o Creation of Sale Requisition. o Preparation of goods Invoice and Deliver Orders in SAP.