Experience

American Public Health Association

• United States
• Non-profit Organizations
• 100 - 200 Employee

• Administrative Assistant

  • Jun 2021 - Present



YWCA USA

• United States
• Non-profit Organizations
• 700 & Above Employee

• Programs and Projects Specialist

  • Aug 2020 - Jan 2021

  Developed and created three e-learning modules, using Adobe Captivate, for the purposes of staff training at both the association level and organizational level Created workplans, using Zoho Projects, to plan and coordinate the implementation of departmental projects and a departmental workplan to implement an organization wide Strategic Business Plan Conducted research for project development including the creation and administration of surveys and interviews with local YWCA Associations as well as drafting research documents, grant reports, and grant proposals Show less



Marriott International

• United States
• Hospitality
• 700 & Above Employee

• Manager, Digital Guest Experiences

  • Jun 2019 - Apr 2020

  Providing direct Project Management support to hotels deploying a keyless check-in project including the coordination of introductory and continued troubleshooting calls. Managing a portfolio of more than 200 hotels to ensure adherence to deployment schedules. Providing direct Project Management support to hotels deploying a keyless check-in project including the coordination of introductory and continued troubleshooting calls. Managing a portfolio of more than 200 hotels to ensure adherence to deployment schedules.



Marriott International

• United States
• Hospitality
• 700 & Above Employee

• Manager, Change Management and Deployment

  • Apr 2018 - Jan 2019

  Supporting the integration of Starwood Hotels into the Marriott portfolio by building and maintaining integration task lists before making them available to specialized groups of hotels. Supporting Deployment of a new credit card authorization application to over 4,700 hotels. Supporting the integration of Starwood Hotels into the Marriott portfolio by building and maintaining integration task lists before making them available to specialized groups of hotels. Supporting Deployment of a new credit card authorization application to over 4,700 hotels.



Montgomery County Public Schools

• United States
• Primary and Secondary Education
• 700 & Above Employee

• Substitute Teacher

  • Oct 2016 - Jan 2018

  Implementing daily lesson plans for students in grades 9 - 12 as a long term and short term substitute teacher. Incorporating technology into instruction in order to enhance research, foster higher order thinking skills, encourage creativity, and improve presentation skills among students. Implementing daily lesson plans for students in grades 9 - 12 as a long term and short term substitute teacher. Incorporating technology into instruction in order to enhance research, foster higher order thinking skills, encourage creativity, and improve presentation skills among students.



Marriott International

• United States
• Hospitality
• 700 & Above Employee

• Content Developer

  • Feb 2013 - Feb 2016

  Working with the Global Operations Deployment team to develop instructional content for new program initiatives in the areas of Problem Resolution & Prevention and Guest Service Recovery. Responsibilities include researching procedures, writing content and proofreading deliverable documents. Working with the Global Operations Deployment team to develop instructional content for new program initiatives in the areas of Problem Resolution & Prevention and Guest Service Recovery. Responsibilities include researching procedures, writing content and proofreading deliverable documents.



Marriott International

• United States
• Hospitality
• 700 & Above Employee

• Implementation Manager

  • Jan 2012 - Dec 2012

  I worked as part of a team with the goal of implementing a new housekeeping system at 2,200 of Marriott's North American franchise properties within one year. My responsibilities included scheduling my own set of properties each week, collecting survey data from each and using this data to configure their Property Management Systems. Each week I would create and lead online training webinars to teach associates at hotels how to use the new system. On rare occasions, travel to properties was needed for on-site implementation or support. Show less

• Senior Program Specialist

  • Jul 2010 - Dec 2011

  Providing access and support for users and clients participating in the "Passports to Success!" international operations training program. Updating and maintaining multiple online applications used for the above programs. Using MS SharePoint to create an online reporting system for the International Operations Management Curriculums.