Principal Consultant | Creating Customer Excellence

• May 2023 - Present

If it's all about the customer in the end...then why not from the start? - Management of transformation projects - Agile project management and training of agile methods - Development and customization of technology blueprints If it's all about the customer in the end...then why not from the start? - Management of transformation projects - Agile project management and training of agile methods - Development and customization of technology blueprints

Information Technology Solutions Architect

• Sep 2022 - Apr 2023

Principal Consultant | Creating Customer Excellence

• Jul 2019 - Sep 2022

- Management of transformation projects (e.g. decomposition of monoliths using micro services) - Agile project management and training of agile methods - Development of technology blueprints (e.g. micro service based decoupling platform using Apache Kafka) - Management of transformation projects (e.g. decomposition of monoliths using micro services) - Agile project management and training of agile methods - Development of technology blueprints (e.g. micro service based decoupling platform using Apache Kafka)

Senior Consultant

• Jun 2017 - Jul 2019

IT Manager

• May 2011 - Mar 2017

- Management and development of the corporate IT infrastructure including server, workplace and telecommunication (with budgetary control) - Coordination of service providers - Technical project management for the development of the Quantum client portal - Management and development of the corporate IT infrastructure including server, workplace and telecommunication (with budgetary control) - Coordination of service providers - Technical project management for the development of the Quantum client portal

IT Projectmanager

• Apr 2010 - May 2011

- Responsibility for project planning and implementation - Design and coordination of new processes and functions - Definition of a catalog of specifications for implementation by certain software developers including a subsequent certification process - Design and coordination of various data formats - Conceptual design and implementation of softwaretools for internal quality management - Responsibility for project planning and implementation - Design and coordination of new processes and functions - Definition of a catalog of specifications for implementation by certain software developers including a subsequent certification process - Design and coordination of various data formats - Conceptual design and implementation of softwaretools for internal quality management

Workstation Specialist

• Mar 2008 - Feb 2010

- 24/7 IT-support for all employees - Microsoft Office / IBM Lotus Notes / Microsoft Windows XP / Microsoft Windows 7 / 3G / RIM BlackBerry - English working environment - Selfmotivated collaboration in the implementation of an internal knowledge-database (INFRA) - 24/7 IT-support for all employees - Microsoft Office / IBM Lotus Notes / Microsoft Windows XP / Microsoft Windows 7 / 3G / RIM BlackBerry - English working environment - Selfmotivated collaboration in the implementation of an internal knowledge-database (INFRA)

Softwaredeveloper

• Apr 2004 - Feb 2008

- Software- & database development - Conceptual design and implementation of GoBase (workflow supporting software for returns management), GoBase Call (callcenter management) and GoBase Time (time registration) - Software customization according to customer needs and systems - User trainings and support - Software- & database development - Conceptual design and implementation of GoBase (workflow supporting software for returns management), GoBase Call (callcenter management) and GoBase Time (time registration) - Software customization according to customer needs and systems - User trainings and support