Experience

Platinum Life

• United States
• Insurance
• 1 - 100 Employee

• Executive Sales Supervisor

  • Mar 2021 - Present

  Managing and developing a team of supervisors towards achievement of organizational objectives and targets.Responsibilities include Designing and implementing sales strategies; Monitoring the performance of the sales team; Providing strong guidance and assistance to the sales team; Customer analysis and writing of sales scripts to improve sales with specific market segments; Improvement and development of team (supervisors and telesales representatives) performance through performance improvement coaching; Conducting sales and objection handling workshops; Improving work environment for telesales representatives and leaders; Regulating targets and overseeing performance reviews and setting weekly and monthly sales targets; Training new and experienced Telesales staff; Compiling and presenting sales reports Show less

• Sales Supervisor

  • May 2019 - Mar 2021

  Responsible for acting as the team leader and ensuring that all telesales representatives meet their targetsResponsibilities includelLaunching incentive programs to generate and increase sales; Coordinating and supervising the day-to-day sales efforts of the team; Training and coaching team members to improve performance and achieve targets; Acting as role model with respect to personal character, commitment and productive work habits; Leading, directing and motivating the sales team; Customer analysis to ensure focused and high-impact sales efforts; Plan and facilitate meetings to provide focus and direction and to motivate the team; Conducting real-time monitoring of team members' performance; Maintaining staff attendance and punctuality reports; Training new sales representativesMonitoring and responding to changing service level requirements; Attending all company departmental and general meetings.; Completing all sales paperwork; Carrying out staff performance reviews; Addressing individual and group training needs Show less

• General Team Leader

  • Jan 2018 - May 2019

  Communicating company goals, safety practices, and deadlines with designated teams. Responsible for motivating and developing team members and assessing their performance and evaluation. Responsibilities include coordinating and supervising the day-to-day sales efforts of the team;Training and coaching team members to improve performance and achieve targets; Monitor employee productivity and provide constructive feedback and coaching; Performance improvement coaching; Development of new employees; Act as communication link between Management and team members; Manage sales leads; Leading training sessions and workshops Show less

• Integration Hub Team Leader

  • Mar 2017 - Jan 2018

  Responsibilities include monitoring employee productivity and provide constructive feedback and coaching; Performance improvement coaching; Development of new employees; Act as communication link between Management and team members; Manage sales leads; Leading training sessions and workshops

• Telesales Representative

  • Nov 2015 - Mar 2017

  Responsibilities include achieving weekly and monthly targets; Analyse leads and plan daily sales according to customer profiles; Providing advice to customers; Informing clients of products; Objection handling; Facilitate customer portfolio discussions; Selling product offerings linked to customer needs