Sebastian Eloy Gomez Cortesía

Customer Support Agent at Heroes of Support
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
La Plata, Buenos Aires Province, Argentina, AR

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • Aprende análisis de datos
    LinkedIn
    Jul, 2023
    - Nov, 2024

Experience

  • Heroes of Support
    • Bulgaria
    • IT System Training and Support
    • 1 - 100 Employee
    • Customer Support Agent
      • Jul 2023 - Present

      Dealing with all kinds of customer request such as: - Giving loyalty bonuses after checking if the player meets the requirements. - Following procedures for account closure/re-opening. - Escalating payment issues, carefully following procedures and using the correct communication channels in slack. Dealing with all kinds of customer request such as: - Giving loyalty bonuses after checking if the player meets the requirements. - Following procedures for account closure/re-opening. - Escalating payment issues, carefully following procedures and using the correct communication channels in slack.

  • ModelKite Inc.
    • Canada
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Sales Account Manager
      • Jan 2023 - Jul 2023

  • Onetazo
    • Miami-Fort Lauderdale y alrededores
    • Dispatch
      • Jul 2022 - Jan 2023

  • Distribuidora Caribe
    • La Plata, Provincia de Buenos Aires, Argentina
    • Logistics Coordinator
      • Mar 2021 - Jul 2022

      Planification of supply chain Planification of supply chain

Education

  • Teclab Instituto Técnico Superior
    Tecnico superior en programacion
    2023 - 2025
  • Argentina Programa
    2022 - 2022
  • Universidad Nacional de La Plata
    Licenciatura en informatica, Informática
    2020 - 2021
  • IUTIRLA
    TSU, INFORMATICA, Informática
    2016 - 2018

Community

You need to have a working account to view this content. Click here to join now