Experience

Gobierno Regional de La Araucania

• Chile
• 1 - 100 Employee

• Supervisor of the Science, Technology and Innovation Process

  • Sep 2019 - Present

  In charge of the innovation fund for competitiveness (FIC), the fulfillment of indicators, and proposed goals. On the one hand, I manage and plan the projects and programs to achieve the FIC's budget execution. I also coordinate several professionals to monitoring the correct implementation of the programs or projects financed by the fund. On the other hand, I perform support tasks in designing and evaluating strategies, programs, and projects related to the regional allocation of FNDR and FIC funds at the regional level. Show less



Smart Araucanía

• Temuco, Chile

• Start Up Coordinator

  • Jan 2019 - Jun 2019

  Responsible for the commercial positioning of the Global Smart City Hub. Mentoring and coaching entrepreneurial teams in initial stages of ideation and prototyping; problem identification, business model and value proposition. Connecting entrepreneurs with public, academic and private entities to strengthen their relationship and team's growth. Creator of the HUB Global Smart Araucanía's incubation model and professor of the SMART Cities course at Universidad de la Frontera. Responsible for the commercial positioning of the Global Smart City Hub. Mentoring and coaching entrepreneurial teams in initial stages of ideation and prototyping; problem identification, business model and value proposition. Connecting entrepreneurs with public, academic and private entities to strengthen their relationship and team's growth. Creator of the HUB Global Smart Araucanía's incubation model and professor of the SMART Cities course at Universidad de la Frontera.



Beihang University

• Beijing City, China

• Research Project "Analysis of Social Media on Customer Relationship Management"

  • Oct 2016 - Jan 2019

  The research aim is to explore the impact of social media influencers on the customer taking into account critical indicators for organizations as customers satisfaction, loyalty, engagement, and retention between others related with CRM. With the purpose of ensuring an improvement in customers relationship performance creating long-term relationships, customers value and as a result, shareholders value. The research aim is to explore the impact of social media influencers on the customer taking into account critical indicators for organizations as customers satisfaction, loyalty, engagement, and retention between others related with CRM. With the purpose of ensuring an improvement in customers relationship performance creating long-term relationships, customers value and as a result, shareholders value.



ComDer S.A

• Santiago Province, Chile

• Process Engineer

  • Jan 2016 - Sep 2016

  Maintain direct contact with the client’s portfolio of the banks associated with ComDer (14 Banks in Chile), reporting irregularities and following their financial operations. Generating KPI and statistics indicators with the team of Process Engineers to analyse possible areas of improvement in the service offered to the clients. Maintain direct contact with the client’s portfolio of the banks associated with ComDer (14 Banks in Chile), reporting irregularities and following their financial operations. Generating KPI and statistics indicators with the team of Process Engineers to analyse possible areas of improvement in the service offered to the clients.



IBM de Chile

• • Mar 2015 - Oct 2015

  Management and planning of all activities necessary to carry out a project, setting up personal meetings with all stakeholders and the different teams in IBM. Presenting progress of the project to the consumer in compliance of the objectives established.

• • Jan 2015 - Mar 2015

  Constant work with the team members and managers, calculating indicators for maintenance operations and analyzing their possible solutions to improve the result, based on continuous improvement methodologies.