Experience

SoftBank Robotics UK Ltd (EMEA HQ)

• United Kingdom
• Business Supplies & Equipment
• 1 - 100 Employee

• Director of Operations and Systems

  • Apr 2022 - Present

• Head of Go to Market Systems Projects

  • Apr 2020 - Apr 2022



Sphere (Acquired by Twitter)

• United Kingdom
• Technology, Information and Internet

• Business Operations Lead

  • Jun 2017 - Apr 2020

  • Ownership of company cash flow, budgeting and financial control • Managed external team of accountants and handle all account filings integrity, investor updates and payroll • Maximised cost efficiency across all functions as business scales • Worked with external legal councils to ensure company’s daily activities, terms of service and privacy policy are legally compliant • Trademark registration • Lead in Series B financing due diligence • Handled all contracting activities with external partners • User acquisition/ Digital marketing Show less



Tribesports

• Sporting Goods Manufacturing
• 1 - 100 Employee

• Head of Business Operations

  • Jan 2013 - Sep 2016

  Lead in all aspects of operations, including sourcing, design, customer service, import and export logistics and supply chain management

• Data Manager

  • Mar 2012 - Dec 2012

  Lead in data classification, browsing hierarchy & user experience of Tribesports marketplace & social platform which advertised over 3 million sports products across 150 sports categories



mydeco.com

• Technical Project Manager

  • May 2009 - Mar 2012

  Lead in Classification, Shopping taxonomy, Data Quality, Shopping tools development, 3D model monetization, customer service and product development for mydeco.com & mydecomarketplace.com• Responsible for accuracy of search for mydeco UK & US, managing the classification of 20 million products across 2,700 categories• Product managing for new tools development to improve user experience in shopping & browsing, more automated products classification and statistics database to support retail & Marketing team• Created and directed all functions of customer service, from product integration to managing the customer service department.• Controlling the quality of data scraped from retailers by coordinating with developers in Ukraine & South America• Project manage mydeco virtual furniture shops on Sony Home EU & US on Playstation 3ACHIEVEMENTS• Improved the quality of overall search results and helped the company to achieve 100% growth in revenue per year over the last two years.• Worked closely with developers to create over 100 new improvement/ tools to improve user experience and efficiency of classification • Successfully launched mydeco shop in Sony Playstation Home EU, and boosted the revenue by 200% in the first month of new launch. Also secured the opportunity to launch shop in Sony Home US, potentially doubling the 3D modelling revenue Show less

• Bus Dev/Retail Intern

  • May 2009 - Jul 2009

  • Assisted in product classification and classification tool development• Created paid search campaigns and managed the performance of keywords• Generated statistics to support retail team