Experience

Muck Rack

• United States
• Software Development
• 200 - 300 Employee

• Senior Sales Development Representative

  • Mar 2023 - Present

• Sales Development Representative

  • Mar 2022 - Mar 2023



Carr Workplaces

• United States
• Real Estate
• 100 - 200 Employee

• Dual Center General Manager

  • Feb 2021 - Mar 2022

  • Selling office space to clients of all sizes, Sole Proprietors to Enterprise Level Fortune 500 companies. • During COVID-19 shifted sales to virtual products and drove a 35% increase in sales for WFH products. • Outbound pipeline generation through active participation in conventions and networking events.• Managed a 55% increase in office sales and office occupancy over two centers during market rebound. • Consistently carried quota and drove a 200% increase in closed revenue from 2020 to 2021. • Developed individualized client relationships resulting in customer retention.• Led a software training for teams across the country focused on new client onboarding flow. Show less

• General Manager

  • Dec 2019 - Feb 2021

• Assistant General Manager

  • Jan 2018 - Dec 2019

  • Sales preparation for each center to ensure quality product.• Monthly reporting of new sales and terminations through internal tools used for revenue projection. • Brought two locations to both pass corporate audits of client accounts for the first time. • Managed 7 employees and mentored multiple employees to promotion.



Institute of Culinary Education

• United States
• Food and Beverage Services
• 100 - 200 Employee

• Hospitality Instructor

  • Jun 2016 - Feb 2018

  • Taught Property Management Technology, Front Office Operations and Math Principles Courses. • Created and prepared curriculums, syllabus, lesson plans and assessed student course work. • Mentoring for students with 1 on 1 tutoring and career guidance. • Taught Property Management Technology, Front Office Operations and Math Principles Courses. • Created and prepared curriculums, syllabus, lesson plans and assessed student course work. • Mentoring for students with 1 on 1 tutoring and career guidance.



Ace Hotel / Atelier Ace

• Hospitality
• 300 - 400 Employee

• Operations Manager

  • Apr 2013 - Jun 2016

  • Led a Team of 23 and managed over $1,000,000 in annual payroll. • Executive management team member, focusing on attaining company goals: customer satisfaction, room revenue maximization, and ensuring departmental spending was under budget. • Worked with HR for interviewing, hiring, recruiting, job descriptions and brand standards. • Created the property’s first training program, while mentoring trainers.

• Assistant Front Office Manager

  • Jan 2010 - Apr 2013

  • Development of the front desk team through supervision and coaching. • Developed and maintained customer relations in person and by managing online guest feedback. • Working with sales team to coordinate group sales for success. Turned contracts into tangible experiences for over $15,000,000 in group business annually. • Developed front desk team members through direct supervision and coaching. • Trained staff to communicate for the brand and managed all customer online reviews and responses. Show less

• Reservationist

  • Mar 2009 - Dec 2009

  First contact with customers in phone based sales and in direct customer service.