Sean Shanley
Director of Residential Operations at Viridiant (formerly EarthCraft Virginia)- Claim this Profile
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Topline Score
Bio
Credentials
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HERS Rater
RESNETApr, 2008- Sep, 2024 -
Quality Assurance Designee
RESNETJan, 2020- Sep, 2024 -
Green Rater
GBCI -
LEED AP for Homes
GBCI
Experience
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Director of Residential Operations
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Jul 2016 - Present
Viridiant, formerly EarthCraft Virginia, is a non-profit working to advance sustainable, affordable, and energy efficient construction through education and technical support.• Develop new energy efficiency programs targeted at single family homeowners• Manage EarthCraft, ENERGY STAR, and LEED for Homes program delivery• Present at conferences, lectures, trainings, and webinars• Perform energy and water data analysis, including SEDIs as part of the HUD MAP process• Provide quality assurance and mentoring for staff and independent HERS Raters• Project management for a Department of Energy field study, as well as multifamily projects
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Director of Customer Experience
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Aug 2011 - Jun 2016
WegoWise is an online platform used by property owners, managers, and service providers to benchmark, track, and analyze energy and water costs and consumption in buildings across their portfolio. • Managed 20 person Client Services team, including hiring and training• Oversaw and assisted with delivery of implementations, support, renewals, and upsells• Monitored churn rates and NRR• Increased Client Manager efficiency through improved processes and tools, allowing them to support more customers• Contributed to blogging efforts through writing, editing, and managing the editorial calendar• Worked closely with the dev team to resolve bugs, prioritize features, and perform QA • Served as the in-house building science expert
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Director of Residential Operations
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Oct 2007 - Aug 2011
Viridiant, formerly EarthCraft Virginia, is a non-profit working to advance sustainable, affordable, and energy efficient construction through education and technical support.• Provided quality assurance and mentoring for staff and 30+ independent HERS Raters• Managed EarthCraft Single- and Multi-Family programs, WaterSense Providership, and ENERGY STAR and LEED for Homes program delivery• Provided external and internal training on various green building programs• Quantified and reported annual energy and CO2 savings from certified projects• Served as Quality Assurance Designee (QAD) for Viridiant’s RESNET and LEED Providerships
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EspressOasis
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United States
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Food and Beverage Services
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1 - 100 Employee
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Store Manager
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Oct 2004 - Jun 2007
EspressOasis is a small coffee chain offering services in healthcare and university settings.• Responsible for all day-to-day operations of the coffee bar• Managed a small staff, including hiring and training• Ensured profitability through careful management of inventory, promotions to increase sales, and other areas indicated by comparison of P&L metrics to industry averages EspressOasis is a small coffee chain offering services in healthcare and university settings.• Responsible for all day-to-day operations of the coffee bar• Managed a small staff, including hiring and training• Ensured profitability through careful management of inventory, promotions to increase sales, and other areas indicated by comparison of P&L metrics to industry averages
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Education
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2007 - 2008
Virginia Commonwealth University
Masters of Environmental Science, Environmental Studies -
2006 - 2007
American University
Global Environmental Policy -
1999 - 2003
Emerson College
BA, New Media
Community
