Experience

John Betlem Heating and Cooling, Inc.
• United States
• Construction
• 1 - 100 Employee
• Field Service Technician

  • May 2018 - Present


Paychex

• United States
• Human Resources Services
• 700 & Above Employee

• Taxpay Specialist

  • Dec 2015 - Present

  Audit resolution each branch that I manage produces 50-100 errors on each report and query that is run. Controlling these and breaking down what and how these errors are being caused Timely resolution of the client’s payments, collections and refunds to each Agency.By running query’s and audits on my own work allowing payments to go out more rapidly and often I mitigate risk of late fees, penalties and lessen my Adjustments to errors and payments. This is not only a Benefits to me as well as lowers the cost to the company.Analyzing systematic problems that occur throughout the ENS process of each and every client not only on a macro scale but also on a micro scale to make sure that learning errors do not ensue. systems used/ proficient in:Microsoft office word,excel, outlook,AccessOraclesales force Show less

• Human Resources Services National Sales support

  • Jun 2013 - Present

  Reach out to the current client base, while utilizing our database system that tells there current and past products that the are using or have used. contacting the owner of the business verifying all information of the company (size of company, address, current methods ) using this information to find other products for them and set an appointment.after the appointment is set reach out to the local Field Representative, send all correct and verified information and explain what this client is currently looking for or what products will most likely help there company out. The most successful way of gain the most sales out of each month is to create partnerships with the field representatives to get a better idea on there selling techniques and how I can gain the most knowledge that will help the sales force out on each and every call.the average day is call 150 to 200 times each and every day and setting 10 -14 appointments as well. Show less

• Taxpay Setup and Maintenance Specialist

  • Sep 2014 - Dec 2015

  • Accurately and efficiently setup new clients and transferred clients through state process improvement.• create, design and finalized RPS program for new large clients with a several state foot print and have our premier package• Icomm initiative to correct old data files throughout 50 state and local branches, a company wide improvement that will be on going as data changes.• state client detailed setup and error reducing checks



Regal Handyman SC

• Owner

  • May 2013 - Present

  I own and am the single worker at handyman sc, I fix the smallest problem from a light bulb that is out to a major problem like electrical, flooring replacement, ceiling repairs, and plumbing. using large equiptment like a one man lift and transporting the equiptment from one regal to the other. I created all invoice system's and data base for tax filling and payment tracking. I own and am the single worker at handyman sc, I fix the smallest problem from a light bulb that is out to a major problem like electrical, flooring replacement, ceiling repairs, and plumbing. using large equiptment like a one man lift and transporting the equiptment from one regal to the other. I created all invoice system's and data base for tax filling and payment tracking.



Sutherland Global Services

• United States
• Technology, Information and Internet
• 200 - 300 Employee

• sales consultant

  • Feb 2011 - May 2013

  Uverse and wireless sales, which uverse a great fiber optic product that creat a one connect universe for you home connecting your TV Internet and Phone with your cell phone as well right now there is a 22 state foot print of this product mainly to state west and south of new york. as for cell phones we sell to all state and location and set up for anyone. Uverse and wireless sales, which uverse a great fiber optic product that creat a one connect universe for you home connecting your TV Internet and Phone with your cell phone as well right now there is a 22 state foot print of this product mainly to state west and south of new york. as for cell phones we sell to all state and location and set up for anyone.



Gander Mountain

• United States
• Retail Apparel and Fashion

• Sales Lead

  • Oct 2010 - Feb 2011

  I sold knowledge of a product that would make you enjoy the outdoors more, I gave new comers to the outdoor world and better grasp on what they need to be safe and have fun, but gave further education to those more experience in the wilderness. I sold knowledge of a product that would make you enjoy the outdoors more, I gave new comers to the outdoor world and better grasp on what they need to be safe and have fun, but gave further education to those more experience in the wilderness.



Nothnagle Realtors

• Real Estate
• 400 - 500 Employee

• Real Estate Agent

  • Oct 2009 - Jul 2010

  Creating an experience like no other for my client by using a laid back technique for the customer and aggressive for finding and selling homes. being one of the largest real estate firms in the Rochester area from new built home to vacant land I would sell it all. Creating an experience like no other for my client by using a laid back technique for the customer and aggressive for finding and selling homes. being one of the largest real estate firms in the Rochester area from new built home to vacant land I would sell it all.


weterrings and agnew
• Intern

  • 2006 - 2007