Experience

Star Seven Six

• United States
• Information Technology & Services
• 1 - 100 Employee

• ServiceNow Engagement Manager

  • Sep 2012 - 11 years 4 months

  Columbus, Ohio Area PMI certified Project Manager with 15+ years of experience on IT projects with public and private sector clients. I have a Master’s degree in Administration/Project Management and a broad base of experience across a variety of clients. This experience spans multiple technical platforms and project types. I am able to walk in and add immediate value, developing collaborative relationships with teams and quickly learning new business and technical environments. In my current role, I am the… Show more PMI certified Project Manager with 15+ years of experience on IT projects with public and private sector clients. I have a Master’s degree in Administration/Project Management and a broad base of experience across a variety of clients. This experience spans multiple technical platforms and project types. I am able to walk in and add immediate value, developing collaborative relationships with teams and quickly learning new business and technical environments. In my current role, I am the Engagement Manager on multiple ServiceNow Implementation projects helping clients from kickoff through Go Live across multiple processes and ServiceNow applications. I am a certified ServiceNow Implementation Specialist and ServiceNow System Administrator, along with the ITIL Foundation certification in IT Service Management. Prior to joining Star76, I worked as a project manager, business analyst and developer on a variety of software development and data warehouse projects. I began my career in IT as an enterprise software implementer after graduating from Duke University. Show less



Northern Arizona University

• United States
• Higher Education
• 700 & Above Employee

• Data Warehouse Analyst

  • Feb 2010 - Sep 2012

  Flagstaff, Arizona Area Project planning, tracking and technical leadership for the Enterprise Reporting environment (Business Objects, Informatica & Oracle), supporting 1,000 members of the campus user community and nightly warehouse loads with millions of rows of data



Northern Arizona Healthcare

• Hospitals and Health Care
• 700 & Above Employee

• Database Analyst

  • Sep 2009 - Sep 2012

  Flagstaff, AZ Technical lead for practice management and electronic medical records conversion projects for a 2,000 patient practice



CGI

• Canada
• IT Services and IT Consulting
• 700 & Above Employee

• Technical Lead

  • 2006 - Aug 2009

  Technical Lead on software design, development and implementation projects for clients at state and local government agencies, with responsibilities including: * Defining and documenting business and system requirements * Project planning, tracking and management * Preparing formal design documents and translating requirements into detailed program specifications * Designing and programming front-end applications and back-end databases



Redwood

• General Manager

  • Mar 2003 - Oct 2005

  Responsible for all aspects of small business management for absentee owner, with ownership of the recruiting, hiring, development and termination processes for fifteen employees



American Management Systems

• Principal

  • Nov 1997 - Aug 2001

  Columbus, Ohio Area Customer liaison and Central Implementation Coordinator for software systems supporting 5,000 users