Experience

Hamilton & O'Rourke

• United States
• Retail Luxury Goods and Jewelry
• 1 - 100 Employee

• Founder - Managing Director

  • Jul 2021 - Present



Uline

• United States
• Wholesale
• 700 & Above Employee

• Customer Service Representative

  • Feb 2021 - Present

  Communicate with customers via phone and email Respond to shipping inquiries and answer order status questions Asset with inventory and backorders Provide knowledgeable answers to questions about products, pricing and availability Communicate with customers via phone and email Respond to shipping inquiries and answer order status questions Asset with inventory and backorders Provide knowledgeable answers to questions about products, pricing and availability



Lewis Hamilton Investments, LLC

• United States
• Capital Markets

• Co-Founder

  • Oct 2016 - Present

  Analyze statistical data using both modern and traditional methods Monitor and analyze financial, statistical and operational data trends Review statistical information to determine financial trends for use in investment planning Attend monthly meetings with Managing Partners to discuss business initiatives and brainstorm new ideas Monitored social media and online sources for industry trends Analyze statistical data using both modern and traditional methods Monitor and analyze financial, statistical and operational data trends Review statistical information to determine financial trends for use in investment planning Attend monthly meetings with Managing Partners to discuss business initiatives and brainstorm new ideas Monitored social media and online sources for industry trends



Jos. A. Bank Clothiers

• United States
• Retail
• 700 & Above Employee

• Manager

  • Aug 2018 - Jul 2021

  Liaise with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications Engage with customers to effectively build rapport and lasting relationship Apply security and loss prevention training toward recognizing risks and reducing store theft Analyze and properly process product returns, assisting customers with finding alternative merchandise to meet needs Train and developed new sales team associates in products, selling techniques and company procedures



Brooks Brothers

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Mar 2018 - Aug 2018

  Maintained organized, presentable merchandise to drive continuous sales Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases Educated customers on promotions to enhance sales Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral Maintained organized, presentable merchandise to drive continuous sales Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases Educated customers on promotions to enhance sales Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral



Jos. A. Bank Clothiers

• United States
• Retail
• 700 & Above Employee

• Manager

  • Jan 2013 - Feb 2018

  Provided highest of standard of Customer Service to our clients Assisted clients with our made to measure program Acted as manager on duty with roles of opening and closing the store Aided other associates in selling process and alterations. Assisted with inventory control, monitoring products leaving and entering the store Provided highest of standard of Customer Service to our clients Assisted clients with our made to measure program Acted as manager on duty with roles of opening and closing the store Aided other associates in selling process and alterations. Assisted with inventory control, monitoring products leaving and entering the store



KPVU 91.3

• Prairie View, Texas

• Operations Manager

  • Aug 2011 - Jan 2013

  Created and maintained employee schedules Organized and managed fund raisers to generate proceeds for station Developed and mentored new station employees Created and maintained employee schedules Organized and managed fund raisers to generate proceeds for station Developed and mentored new station employees



J.O. Malone Studios

• Movies, Videos, and Sound

• Marketing Coordinator

  • Aug 2011 - Jan 2013

  Created marketing scheme for company during developmental stage Handled promotions via social networks Booked events for the company such as photography and videography Created marketing scheme for company during developmental stage Handled promotions via social networks Booked events for the company such as photography and videography