Experience

Unity World Headquarters

• United States
• Religious Institutions
• 1 - 100 Employee

• Network Engineer

  • Sep 2014 - Present



USCAA

• Computer Support Specialist

  • Jan 2008 - Sep 2014

  - Created a seven site, KC Metro network utilizing Cisco ASA’s, switches and Microsoft Servers. - Administer the 130 computer network with a 99.999 % network and application uptime. - Opened five new offices on-time and on-budget. - Renegotiated contracts with all IT vendors saving an average of over 30% per year. - Project manager for the Cisco VOiP installation and manage the system with 100% uptime. - Handle physical and IT security. Utilize IDS, web filtering, firewalls, multiple software programs, and Nessus scanning among other techniques to maximize network uptime. Show less



Burns & McDonnell

• United States
• Construction
• 700 & Above Employee

• Desktop Technician

  • Apr 2004 - Jan 2008

  - Troubleshot hardware, software and network issues for 2300 employees. - Supported over a thousand software programs. - Virtualized software with Wise/Altiris, and coordinate automated installation to all customers. - Evaluated, configured and tested new software. - Troubleshot hardware, software and network issues for 2300 employees. - Supported over a thousand software programs. - Virtualized software with Wise/Altiris, and coordinate automated installation to all customers. - Evaluated, configured and tested new software.



TEKsystems

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Desktop Technician

  • Jan 2002 - Apr 2004

  As a consultant I worked at the following sites: - Sprint and Bayer – As a PC Technician for these firms, I supported all hardware and software including Lotus Notes, handled OS migrations, as well as installed and maintained their VPN. - H&R Block – As a Call Center Supervisor, I managed 25 individuals and acted as a level 3 technician. Was responsible for motivating employees, managing metrics, disciplinary action, and supporting proprietary software. My H&R Block teams' performance improved by 15% in the first month alone. Show less