Experience

EML

• Australia
• Insurance
• 700 & Above Employee

• Case Management Specialist

  • Jun 2023 - Present



Merivale

• Australia
• Hospitality
• 700 & Above Employee

• Assistant Operations Manager

  • Dec 2022 - Jun 2023



Funlab Pty Ltd

• Australia
• Entertainment Providers
• 300 - 400 Employee

• Assistant Venue Manager & Hiring Manager

  • Jan 2021 - Dec 2022

  Responsibilities: Managing day-to-day venue operations, including shift running, team management, customer service and problem-solving. As hiring manager, my duties included recruitment, onboarding, training and development, disciplinary processes, termination procedures and any relevant HR administration work Achievements: Designed and introduced a new R&R initiative for the casual team to address a slump in revenue following Covid. Introduced a number of KPI sales initiatives for the team, such as the "CEO for a day" program - for this I was personally congratulated by FunLab's CPO who subsequently shared the initiative at company conferences. Successfully managed sexual harassment investigations and hearings, with only the remote support of company HR. Show less