Experience

Computer Services Group

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• IT Security Architect | Help Desk Support Lead

  • Jan 2015 - Present

  New York, United States Respond to operational needs in a timely manner; write supporting documents describing in detail all work completed \ Install/configure and maintain physical and virtual computer servers, Cisco switches and Cisco routers \ Assist network team to deploy project based on network topology, perform system backups and recovery.



Capital One

• Egypt
• Leasing Non-residential Real Estate

• Lead Tech

  • May 2013 - Present

  Lead Hardware and (Transcend teller workstation) software deployment operations. Level 1 network engineering : Connect , reset and configure ( Systech ) network devices for ( Wincor Passbook ) printers to hubs and Catalyst 3560 Series PoE -48 network switchs .

• Lead Tech

  • May 2013 - Present

  Lead Hardware and (Transcend teller workstation) software deployment operations. Level 1 network engineering : Connect , reset and configure ( Systech ) network devices for ( Wincor Passbook ) printers to hubs and Catalyst 3560 Series PoE -48 network switchs .



Interpath Computers

• United States
• Individual and Family Services

• Computers Tech

  • May 2009 - May 2013

  Resolved various end user IT related issues, pertaining to MAC and PCs. Setup, configure, upgrade and maintains of computer systems in an MS office 2010 Environment. Trouble shoot local and wide area LAN and wireless networks