Sales Director

• Nov 2020 - Present

• Develop, plan and implement commercial plans and strategies • Always strive to accelerate and encourage company's growth and success • Perform market research and analyze threats and opportunities • Implement new customer acquisition strategies • Manage existing client relationships • Collaborate with, coordinate and train diverse teams such as marketing, sales and customer service • Establish and manage long-term relationship with stakeholders • Understand the requirements of existing customers • Track, measure and analyze commercial metrics using KPIs • Manage and track expenditures, financial goals and budgets

Head Of Sales

• Nov 2017 - Nov 2020

• Implementing and executing strategy for global market launch for GPS hardware and software solutions • Recruiting, training and management of multilingual sale, technical support and customer service teams. • Implementation of Salesforce CRM for the company. • Target setting and attainment planning for sale team, taking the company from a 0% market share to 17% market share within the industry, becoming a market leader within the industry within 10 months. • Coordination of marketing plans, and lead generation programs. • Online, offline and direct sales strategy for market growth within the tracker IT sector • Management of all partner activity within Distribution and retail consumer sector. • Pricing strategy for all products, maintaining a high nett margin whilst seeing double digit revenue growth QoQ. • Technical sales training manual scripting and process procedures implementation. • Implementation of aggressive national and International B2C, B2B and event sales campaigns and creation of processes, SLAs, COP’s and KPI’s. • Operations management and development of the customer experience team SLA, KPI and metric setting for technical support and customer service structure along with overall customer experience structure.

Director Of Sales Marketing

• Dec 2016 - Nov 2017

• Building a sales team in a start up IT organisation in the managed service sector • Go to market strategy for both commercial and marketing plans • Key performance management and expectation setting for attainment of targets • Managing partner engagement strategy and commercials • Coordination across commercial, development and support teams to achieve higher revenue and customer satisfaction success • High level reporting and forecasting for all pipeline from teams to C level • Planning, Achievement and attainment of revenue, margin and market share Targets and goals • Profit and Loss costing metrics for head count vs target achievement • Team product training and development • Coaching mentoring and planning with teams including think tanks in 1 to 1 sessions with the team to cover where improvements can be achieved.

Regional Sales Manager UK

• Feb 2016 - Dec 2016

• Mentoring and coaching of Dell EMC's Acquisition Schools Team within the UK • Site Lead for Dell Wales • Coordinate plan and execute training and development of Sales Reps• Achieve the Attainment of quarterly, half and yearly business quotas and goals through the development of Dell’s next generation innovative sales teams.• Liaise with Marketing, Finance and leadership teams to establish and implement the sales and strategy plans. • Develop internal processes to optimize sales cycles, metrics and cadence of the program and Market share goals• Coordinate efforts with cross-functional departments including sales support, finance, operations, technical support, Channel manufacturing and logistic teams to ensure order fulfillment. • Manage a business pipeline and give inputs to develop strong demand generation plans. • Ensure adequate and timely forecasting, reporting and communication to key stakeholders. • Participate with development of key processes to improve sales and team productivity

Sales Manager CFL UK

• Feb 2016 - Sep 2016

• Mentoring and coaching of Dell’s Customer For life Graduate Team within the UK • Site Lead for Dell Wales • Coordinate plan and execute training and development of Graduates• Achieve the Attainment of quarterly, half and yearly business quotas and goals through the development of Dell’s next generation innovative Graduate teams.• Liaise with Marketing, Finance and leadership teams to establish and implement the sales and strategy plans. • Develop internal processes to optimize sales cycles, metrics and cadence of the program and Market share goals• Coordinate efforts with cross-functional departments including sales support, finance, operations, technical support, Channel manufacturing and logistic teams to ensure order fulfillment. • Manage a business pipeline and give inputs to develop strong demand generation plans. • Ensure adequate and timely forecasting, reporting and communication to key stakeholders. • Participate with development of key processes to improve sales and team productivity

Sales Manager UK & Ireland Data Protection

• Mar 2014 - Feb 2016

Attainment of quarterly business quotas and goals through high performing sales teamPerformance management/mentoring/coaching of sales team•Liaise with Marketing & Finance to establish the sales and strategy plans. •Develop internal processes to optimize sales cycles. •Coordinate efforts with cross-functional departments including sales support, finance, operations, technical support, manufacturing and logistic teams to ensure order fulfillment . •Manage a business pipeline and give inputs to develop strong demand generation plans. •Ensure adequate and timely forecasting, reporting and communication to key stakeholders. •Participate with development of key processes to improve sales productivity

Sales Director

• Jul 2010 - Mar 2014

• Building and managing a growing organization of 4 divisions across Ireland, UK, Australia and US Markets with over 100 Sales Advisors, 7 Sales Managers, 40 Team Leaders and 25 administration staff directly reporting to me. • Develop long/short term sales and marketing plans to meet tight sales and project deadlines.• Account and Client Relationship management of key clients, including Airtricity, Energia, Vodafone, UPC, MyTV, ADT Fire and Security, SID.ie and Talk Talk.• Implementation of aggressive national and International B2C, B2B and event sales campaigns in adherence to client SLAs COP’s and KPI’s.• Implementation and supervision of divisional SLAs and KPIs for national and International campaigns.• Complaint and compliance escalation and disciplinary actions in accordance with company and individual client COPs.• Recruitment, retention, training and motivation of sales, data entry and administration teams.• Key account relationship management of premier private sector clients and incremental growth.• Established working practices and internal processes to enable sales team to focus on higher margin, faster turnaround of products and services leading to improved GP per head year on year.• Training and development of new managers and assistant mangers in new divisions.• New client acquisition and negotiation including client management and test campaigns for newly acquired divisions which included Energia, UPC, Indigo Telcom and MyTV with a turnover for the company of over 3 million per year, also taking clients from a market share of less than 20% to over 40% nationally being responsible for 80% of all client new customer acquisition.• Preparation of weekly, monthly, quarterly reports and forecasts for review of sales performance.• Winning a number of sales and management awards, including the number 1 sales organisation recognition 3 times in one year.

Regional Sales Manager

• May 2009 - Sep 2010

• Initially started as a team lead role where I recruited and trained my own sales team.• Promoted to sales manager within a period of five months.• Full management of recruitment process from screening CVs interviewing and inductions of new sales team members.• Delivered and organised sales training clinics on a daily basis targeted on different areas of the business.• Utilised my sales development training and people management skills.• Built and developed direct sales teams of 50 people for national blue chip clients.• Winner of several sales awards and ran the number one sales team within the division for a period of 10 months.• Speaking at several business development motivational seminars for up to 350 people within the industry.• Motivational speaking - Preparing and delivering daily and weekly morning meetings for groups of up to 50 sales people.• Running of competitions between individuals and sales teams.• Organising and coordinating events for national sales campaigns.• Account and client management.• Territory management - allocating and tracking territory penetration population V’s New customers acquired in many cases taking clients from as little as 4% market share to 60% market share in regions.• Tracking, reporting and analysing of sales performance on a daily, weekly and monthly basis, based on per head performance to team performance creating new revenue for clients of over 1 million per year.• Running meetings for Team Leaders, office managers, assistant managers and Administration staff.

Senior Project Engineer/General Manager

• Mar 2006 - May 2009

Duties included day to day running of the company pricing and sales quotations, purchasing of materials, stock taking. Consultations with engineers and architects, working one to one with the customer’s. Employee Payroll and invoicing. On site health and safety, workshop management. Gained excellent management, communication and organization skills. Project management of on-site construction. Management of crews, employee and sub-contractors up to 100 people. Duties included day to day running of the company pricing and sales quotations, purchasing of materials, stock taking. Consultations with engineers and architects, working one to one with the customer’s. Employee Payroll and invoicing. On site health and safety, workshop management. Gained excellent management, communication and organization skills. Project management of on-site construction. Management of crews, employee and sub-contractors up to 100 people.

Sales Manager

• 2004 - 2006

• Duties included acquisitions of new clients and contracts via inside sales lead generation for field sales team, social media and press, taking the company from a 14% market share to 67% market share and increasing GP to over 1 million per year. • Scheduling appointments for cleaning of both commercial and residential carpets, rugs, and upholstery, treatment of stain protectors. • Management and training of carpet cleaning and application sales technicians 10 people. • Commercial and residential sales of spot cleaners, stain protectors and fire retardants making the Repele brand the number 1 brand in the target region. • Stock taking and ordering of products including the manufacture of Repele Brands. • Solely responsible for invoicing , collection and banking of money for completed Contracts. • Consultations on contracts and pricing of commercial contracts winning a number of regional and national contracts for the company which improved the company profile and profit margins. • Complete running of the company while the owners were on vacation and also enabling the company to win the coveted best of Boston award in 2005 and 2006

Project Manager/Engineer

• 2002 - 2004

Taking charge of Construction crews in the construction of one off custom built homes in the Boston area. Negotiation of contracts and sourcing of sub-contractors, working with sub-contractors and meeting deadlines within budgets. Working 1 to 1 with the customers organization of staff and sub-contractors up to 40 people. Gained valuable experience in organization and communication skills. Consulting with engineers, architects, building inspectors and problem solving for construction issues.

Firefighter

• May 1997 - Oct 2002