Sean Lloyds
Sales Generalist at Australian Energy Initiative- Claim this Profile
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Bio
Credentials
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Frictionless Sales
HubSpot AcademyFeb, 2022- Nov, 2024 -
ZoomInfo Certification for Sales
ZoomInfoFeb, 2022- Nov, 2024
Experience
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Australian Energy Initiative
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Australia
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Utilities
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1 - 100 Employee
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Sales Generalist
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Mar 2022 - Present
Develop new business leads and enhance existing relationships. Utilize prospecting and research tools, coordinate with assigned reps to qualify opportunities; prepare for and book pitch meetings with target prospects. Strategize with team members to innovate & improve the overall sales development process. Conduct sales development best practices with email, phone, and social drips using enablement technology to connect with new prospects. Work closely and collaboratively with the sales team to develop and implement appropriate prospect communication plans. Work internally with other departments to ensure proper quality and quantity of demonstrations. Show less
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Edge
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United States
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Human Resources Services
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500 - 600 Employee
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Client Relationship Specialist
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Jan 2021 - Feb 2022
Edge is a hyper-growth U.S based collaborative company that works with businesses and agencies across the United States by connecting them with the in-house talent giving you the opportunity to work with independent firms. As a Client Relations Manager, I serve as an Ambassador to EDGE as well as Pakistan for our US-based clients. My job role includes giving accurate, and timely communication to clients through verbal and written correspondence to make sure they are served at the top of our service level agreement. I keep in touch with the clients to take feedback on my team and collaborate to design and conduct training for improvements. My managerial duties also include making sure that my team is well trained and equipped with the proper information and infrastructure to serve new and existing insureds for claims, quote and bind personal lines policies and retain accounts to deepen relationships with our clients. I make sure that policies are processed after taking complete and accurate information about coverage, exclusions, and exposures, document electronic files accordingly. Respond to clients’ needs by producing binders, certificates, policies, and other related items. Maintaining and verifying client files in CRMs like Applied EPIC and Agency Management System for processing all transactions including policy issuance, renewals, endorsements, and cancellations. Show less
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Motive
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United States
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Software Development
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700 & Above Employee
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Product Specialist
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May 2017 - Dec 2020
• As a Product Specialist, I had an amazing opportunity to shape the way KT sells its product and owns the end-to-end sale. • My job role included making outbound calls to business owners and companies across the USA and Canada to educate them on what KT offer and help grow their business by utilizing our services like GPS, Location Geofencing, Vehicle Diagnostics, Fuel Reports, IFTA Fuel, Tax Mileage, Drivers Performance Tracking, Drivers Hours Calculation, Safety Reports, and various others. • The role also included testing different tactics and channels to optimize our sales process and bringing feedback from customers and prospects to the product and engineering team The CRM used for accurate data entry for clientele contacts is salesforce. • I Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork by actively listening to customers handled concerns quickly and escalated major issues to the concerned teams. I used coordination and planning skills to achieve results according to schedule and resolved conflicts and negotiated mutually beneficial agreements between parties. • I was rewarded with the best annual increment percentage in recognition of my sales target achievement for 12 months straight and a significant rise in revenue numbers quarter over quarter. Show less
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RDX Sports
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United Kingdom
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Sporting Goods Manufacturing
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1 - 100 Employee
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Customer Service Specialist
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Nov 2015 - Apr 2018
• My role as customer care & compliance specialist was to ensure the highest standard of customer service is provided to RDX Sports' customers by providing them with details on RDX product's rates and actively manage online orders by identifying customer need through rapport building, actively seeking out sales opportunities. • Actively enhance RDX revenue earnings by providing options to customers on all products and services through electronic stores like ebay.com and amazon.com. • Support Business to Business associates and dealers by assisting them with their general inquiries received on social media like Facebook page, Twitter account, and blog. Contacting customers about their complaints and reviews about our products and meeting their expectations by providing alternatives in case of any faulty items. • I promoted brand awareness and utilized networking to increase brand development by conducting surveys of customers to understand successful sales tactics and strategize improvements in processes. I was awarded the Gold Employee of the year 2017 and was awarded a cash prize. Show less
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