Sean Patrick Mantica

IS Helpdesk at Abojeb Company
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Contact Information
us****@****om
(386) 825-5501
Location
National Capital Region, Philippines, PH

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Bio

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Credentials

  • cnPilot Enterprise Wi-Fi Certified
    Cambium Networks
    Jul, 2019
    - Oct, 2024
  • 3CX Advanced Certified Engineer
    3CX
    Jun, 2019
    - Oct, 2024
  • Ruijie Cloud Solution Session
    Ruijie Networks
    Jun, 2019
    - Oct, 2024
  • 3CX Intermediate Certified Engineer
    3CX
    May, 2019
    - Oct, 2024
  • 3CX Basic Certified Engineer
    3CX
    Dec, 2018
    - Oct, 2024
  • Hyper-Converged Infrastructure
    VMware
    Oct, 2018
    - Oct, 2024
  • Basic Cisco Routing Training
    Linksee I.T Training Solution
    Jul, 2018
    - Oct, 2024
  • Kaspersky Technical Training
    Kaspersky
    May, 2018
    - Oct, 2024
  • Certified NComputing Technical Professional
    NComputing Asia-Pacific
    Apr, 2019
    - Oct, 2024

Experience

  • Abojeb Company
    • Philippines
    • Maritime
    • 200 - 300 Employee
    • IS Helpdesk
      • Oct 2019 - Present

      • Reponsible for receiving user request/queries, providing initial user support, and ensuring timely escalation of more complex problems for immediate resolution for aboitiz-jebsen and the entire Jebsens Group.• Performs Basic troubleshooting on all aspects of the Business Process.• Performs and maintains inventory of IT resources, tools and equipment is to ensure all items are fully accounted for.• Installs and configures new or newly assigned computers prior to turnover to users… • Reponsible for receiving user request/queries, providing initial user support, and ensuring timely escalation of more complex problems for immediate resolution for aboitiz-jebsen and the entire Jebsens Group.• Performs Basic troubleshooting on all aspects of the Business Process.• Performs and maintains inventory of IT resources, tools and equipment is to ensure all items are fully accounted for.• Installs and configures new or newly assigned computers prior to turnover to users to ensure no computer downtime.• Administer Microsoft Office 365 adding/disabling users.• Administer Active Directory adding/disabling users. Show more Show less

  • iEquity Technologies Corporation
    • IT support
      • Feb 2018 - Sep 2019

      • Providing phone/on-site support to client and perform troubleshooting.• Installs and configures New item to client.• Provide BOM/Plan on client.• Performs Demo's about features of I.T equipment.

  • The Manila Times
    • Philippines
    • Newspaper Publishing
    • 100 - 200 Employee
    • On the job training
      • Sep 2016 - Jan 2017

      • Provide support and performs basic troubleshooting.

Education

  • Access Computer College
    -

Community

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