Experience

Empire National Europe

• Poland
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Sales Logistics Coordinator

  • Mar 2023 - Present

  Manage end-to-end logistics operations, implementing transportation routing systems significantly reducing delivery times. Collaborate with Operations and Customer Service teams to ensure smooth service delivery and customer satisfaction. Monitor and evaluate logistics performance metrics, improving operational efficiency. Utilize the phone, email, and other digital communication channels to promote services to potential customers. Manage end-to-end logistics operations, implementing transportation routing systems significantly reducing delivery times. Collaborate with Operations and Customer Service teams to ensure smooth service delivery and customer satisfaction. Monitor and evaluate logistics performance metrics, improving operational efficiency. Utilize the phone, email, and other digital communication channels to promote services to potential customers.



Vistula University

• Poland
• Higher Education
• 100 - 200 Employee

• Computer Engineering Student

  • Oct 2022 - Present

  Programming languages: Java, Python, C++, C# Web development: HTML, CSS, JavaScript, PHP Tools and technologies: Git, Bash, Visual Studio Code, SQL Familiarity with AWS, Docker, Kubernetes, Jenkins, Linux, GitHub Actions Programming languages: Java, Python, C++, C# Web development: HTML, CSS, JavaScript, PHP Tools and technologies: Git, Bash, Visual Studio Code, SQL Familiarity with AWS, Docker, Kubernetes, Jenkins, Linux, GitHub Actions



NetOne Cellular Private Limited

• Zimbabwe
• Telecommunications
• 400 - 500 Employee

• Customer Service Representative

  • Jan 2021 - Aug 2022

  Assist customers in resolving product-related issues, inquiries, and complaints, achieving a high customer satisfaction rating. Process an average of 50+ customer orders daily, ensuring accuracy and timely delivery. Collaborate with cross-functional teams to streamline the order fulfillment process, resulting in a reduction in lead time. Conduct product training sessions for new employees, enhancing their product knowledge and customer service skills. Assist customers in resolving product-related issues, inquiries, and complaints, achieving a high customer satisfaction rating. Process an average of 50+ customer orders daily, ensuring accuracy and timely delivery. Collaborate with cross-functional teams to streamline the order fulfillment process, resulting in a reduction in lead time. Conduct product training sessions for new employees, enhancing their product knowledge and customer service skills.