Sean McCormick

Technical Writer III at SR Technologies (SRT Group)
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Contact Information
us****@****om
(386) 825-5501
Location
Miami-Fort Lauderdale Area

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Bio

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5.0

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Bhawna Mehta

Sean is a skilled technical writer with a strong customer focus. I and Sean were part of SITA university team. Sean is very experienced in creating and deploying online content. He has a myriad of talents, few of them include Agile, CSS/HTML, Knowledge base and Authoring tools, etc. He is a Madcap Flare champion and don't hesitate to share his knowledge and expertise with his team. Sean is a thorough professional and fun to work with colleague.

Bill Tanksley

I heartily recommend Sean as a Technical Writer. He brings a depth of experience to bear on his work that is deep. Sean has solid information design skills that he couples with technical ability across many tools used for this purpose. He is an expert developer in Madcap Flare, having been a beta tester at one point. He also has an extensive background in production of e-learning and video training, including post-production. He understands Learning Management System operation and setup, and is a Black-Belt SAP Litmos administrator. He is passionate about his work and understands how to balance his work to meet deadlines and schedules. His work is always high quality and cutting edge.

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Credentials

  • Litmos Black Belt Certification
    SAP Litmos
    Jun, 2019
    - Nov, 2024
  • MAD (MadCap Advanced Developer)
    MadCap Software, Inc.
    Jun, 2018
    - Nov, 2024
  • Camtasia Certifcation
    TechSmith Corporation
    Jun, 2019
    - Nov, 2024

Experience

    • United States
    • Defense and Space Manufacturing
    • 100 - 200 Employee
    • Technical Writer III
      • Oct 2021 - Present

    • United States
    • Staffing and Recruiting
    • 700 & Above Employee
    • Technical Writer / Information Developer
      • Aug 2020 - Oct 2021

      Documented Big Data SaaS platform for financial reporting. Documented Big Data SaaS platform for financial reporting.

    • Switzerland
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Business Analyst, Technical Writer
      • Jan 2015 - Nov 2019

      Documented multiple airline-specific software products to include Online Help, User Guides, and e-learning content, ensuring single-sourcing of information across products and projects. Partnered with SMEs to produce video tutorials and interactive learning objects. Utilized source control with MadCap best practices to work as part of a multi-author team. Drove Continuous Process Improvement to improve the efficiency of my team and our workflowDeveloped Context Sensitivity in new and existing Online Help systemsCollaborated with UX/UI team to improve consistency in language, design, and processes across products and projectsPartnered with developers to streamline delivery of Online Help for improved efficiencyDesigned and successfully implemented single-sourcing strategiesMigrated all PDF output into a single library housed in Litmos

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Documentation Specialist, Technical Writer
      • Dec 2008 - Jan 2015

      Documented multiple tax and accounting software products to include Online Help and User Guides, single-sourcing wherever possible across products and projects.Partnered with Training group to improve consistency in language and to share informationAutomated the deployment of Online Help systems in collaboration with Enterprise Content Management teamDesigned and implemented processes to facilitate multi-author teamsLed the effort to convert projects from Word and RoboHelp to MadCap Flare

Community

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