Sean M. Johnson
CSR at WebDAM- Claim this Profile
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Bio
Experience
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WebDAM
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United States
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Software Development
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1 - 100 Employee
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CSR
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Aug 2016 - Present
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Lending Club
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United States
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Retail
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Loan Representative
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May 2016 - Aug 2016
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HealthSherpa
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United States
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Insurance
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100 - 200 Employee
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Account Executive
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Aug 2015 - Apr 2016
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Staples Advantage
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Retail Office Equipment
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1 - 100 Employee
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B2B Sales Consultant
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May 2015 - Jul 2015
Executed 100s daily cold calls to top level executives to increase client base. Answered customers' questions regarding products, prices and availability. Emphasized product features based on analysis of customers' needs. Attended sales conferences. Collaborated with colleagues to exchange selling strategies and marketing information. Taught potential clients about products through seminars and other special presentations. Collaborated with members of other departments to complete… Show more Executed 100s daily cold calls to top level executives to increase client base. Answered customers' questions regarding products, prices and availability. Emphasized product features based on analysis of customers' needs. Attended sales conferences. Collaborated with colleagues to exchange selling strategies and marketing information. Taught potential clients about products through seminars and other special presentations. Collaborated with members of other departments to complete sales transactions. Planned and organized routes within territory to maximize efficiency and time in the field. Organized joint sale calls with current customers and outside vendors. Created strategies to develop and expand existing customer sales. Show less Executed 100s daily cold calls to top level executives to increase client base. Answered customers' questions regarding products, prices and availability. Emphasized product features based on analysis of customers' needs. Attended sales conferences. Collaborated with colleagues to exchange selling strategies and marketing information. Taught potential clients about products through seminars and other special presentations. Collaborated with members of other departments to complete… Show more Executed 100s daily cold calls to top level executives to increase client base. Answered customers' questions regarding products, prices and availability. Emphasized product features based on analysis of customers' needs. Attended sales conferences. Collaborated with colleagues to exchange selling strategies and marketing information. Taught potential clients about products through seminars and other special presentations. Collaborated with members of other departments to complete sales transactions. Planned and organized routes within territory to maximize efficiency and time in the field. Organized joint sale calls with current customers and outside vendors. Created strategies to develop and expand existing customer sales. Show less
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Build.com
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Pakistan
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Building Construction
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1 - 100 Employee
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ISR
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Jan 2015 - Apr 2015
Answered customers' questions regarding products, prices, and availability. Emphasized product features based on analysis of customers' needs. Collaborated with colleagues to exchange selling strategies and marketing information. Used networking opportunities to create successful, on-going business relationships. Developed multiple client accounts, maintained friendly and professional customer interactions. https://www.youtube.com/watch?v=87SZjxkih-U Answered customers' questions regarding products, prices, and availability. Emphasized product features based on analysis of customers' needs. Collaborated with colleagues to exchange selling strategies and marketing information. Used networking opportunities to create successful, on-going business relationships. Developed multiple client accounts, maintained friendly and professional customer interactions. https://www.youtube.com/watch?v=87SZjxkih-U
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Milestone Technologies, Inc.
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Technical Support Agent
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Oct 2013 - Aug 2014
Coordinated hardware and software repair processes with outside vendors. Resolved technical issues for clients in person, on the phone and through e-mail. Created employee training materials and procedures to teach in-house workers proper software and hardware protocols. Trained new employees in effective diagnostic and repair procedures. Troubleshot Google Product issues and resolved problems accurately and efficiently. Performed diagnostic tests and repaired malfunctioning hardware and… Show more Coordinated hardware and software repair processes with outside vendors. Resolved technical issues for clients in person, on the phone and through e-mail. Created employee training materials and procedures to teach in-house workers proper software and hardware protocols. Trained new employees in effective diagnostic and repair procedures. Troubleshot Google Product issues and resolved problems accurately and efficiently. Performed diagnostic tests and repaired malfunctioning hardware and software. Show less Coordinated hardware and software repair processes with outside vendors. Resolved technical issues for clients in person, on the phone and through e-mail. Created employee training materials and procedures to teach in-house workers proper software and hardware protocols. Trained new employees in effective diagnostic and repair procedures. Troubleshot Google Product issues and resolved problems accurately and efficiently. Performed diagnostic tests and repaired malfunctioning hardware and… Show more Coordinated hardware and software repair processes with outside vendors. Resolved technical issues for clients in person, on the phone and through e-mail. Created employee training materials and procedures to teach in-house workers proper software and hardware protocols. Trained new employees in effective diagnostic and repair procedures. Troubleshot Google Product issues and resolved problems accurately and efficiently. Performed diagnostic tests and repaired malfunctioning hardware and software. Show less
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Impact Sales and Marketing
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Business Consulting and Services
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1 - 100 Employee
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Sales Representative
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Jul 2012 - Jan 2014
Sold various products coast to coast. Building rapport with customers. Managed numerous accounts using Amcat software applications. Top Sales Leader. Daily cold calling, developed customer relationships to increase client base. Acted as customer liaison between sales management and personal accounts. Maintained friendly and professional customer interactions. Sold various products coast to coast. Building rapport with customers. Managed numerous accounts using Amcat software applications. Top Sales Leader. Daily cold calling, developed customer relationships to increase client base. Acted as customer liaison between sales management and personal accounts. Maintained friendly and professional customer interactions.
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Education
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California State University-Chico
Bachelor's degree, Recording Arts Technology/Technician -
Foothill College
Associate's degree, General Studies -
Woodside High