Experience

Al Bourdeau Insurance Agency
• United States
• Insurance
• 1 - 100 Employee
• Processor

  • Jul 2020 - Present


Fort Street Galley

• United States

• Bar Manager

  • Nov 2019 - Jul 2020

  -Increased Bar sales through digital marketing and creating a new cocktail menus -Decreased liquor costs 5% by implementing bi-weekly liquor, beer and wine service training assessments -Increased Bar sales through digital marketing and creating a new cocktail menus -Decreased liquor costs 5% by implementing bi-weekly liquor, beer and wine service training assessments



Fishbones Rhythm Kitchen Cafe

• United States
• Advertising Services
• 1 - 100 Employee

• Bar Trainer

  • Oct 2018 - Nov 2019

  -Training new staff -Weekly wine and spirit inventory -Build craft cocktails according to recipe -Provide consistent fine dining experience for all guests -Maintain quality of sanitation and appearance at bar, cocktail area and banquet hall -Training new staff -Weekly wine and spirit inventory -Build craft cocktails according to recipe -Provide consistent fine dining experience for all guests -Maintain quality of sanitation and appearance at bar, cocktail area and banquet hall



Detroit Seafood Market

• United States
• Food and Beverage Services

• Bar Manager

  • Nov 2016 - Sep 2018

  -Staff scheduling -Interviewing new staff -Leading bi-weekly training -Placing weekly wine and spirit orders -Booking banquets and private events -Coordinating Front and Back of the House operations -Increasing sales through community outreach & marketing -Managing operational metrics by monitoring & recording inventory variances -Ensuring compliance with OSHA, local safety regulations and all company policies -Staff scheduling -Interviewing new staff -Leading bi-weekly training -Placing weekly wine and spirit orders -Booking banquets and private events -Coordinating Front and Back of the House operations -Increasing sales through community outreach & marketing -Managing operational metrics by monitoring & recording inventory variances -Ensuring compliance with OSHA, local safety regulations and all company policies



Cosi

• Brazil
• Restaurants

• Manager

  • Mar 2016 - Nov 2016

  -Staff scheduling -Placing weekly produce orders -Interviewing, training and developing staff -Increasing sales through community outreach & marketing -Managing operational metrics by monitoring & recording inventory variances -Ensuring compliance with OSHA, local safety regulations and all company policies -Staff scheduling -Placing weekly produce orders -Interviewing, training and developing staff -Increasing sales through community outreach & marketing -Managing operational metrics by monitoring & recording inventory variances -Ensuring compliance with OSHA, local safety regulations and all company policies



Minacs Marketing Solutions, A Concentrix Company

• Customer Service Representative

  • Aug 2015 - Mar 2016

  -Update secured or sensitive data via internal and external databases -Process then approve or deny claims in accordance with OEM guidelines -Complete and upload detailed account reports -Update secured or sensitive data via internal and external databases -Process then approve or deny claims in accordance with OEM guidelines -Complete and upload detailed account reports



McCormick & Schmick's

• United States
• Hospitality
• 400 - 500 Employee

• Manager in Training

  • Jan 2013 - Aug 2015

  -Build craft cocktails according to recipe -Leading quarterly training sessions for Training candidates -Exceeded monthly quotas for Landry's Select Club membership sales -Orchestrated social functions including private parties, business meetings and formal engagements exceeding 60 guests -Increased Catering sales through community outreach & digital marketing -Build craft cocktails according to recipe -Leading quarterly training sessions for Training candidates -Exceeded monthly quotas for Landry's Select Club membership sales -Orchestrated social functions including private parties, business meetings and formal engagements exceeding 60 guests -Increased Catering sales through community outreach & digital marketing

• Manager

  • Jan 2009 - Jan 2013

  -Staff scheduling -Placing weekly produce orders -Interviewing, training and developing staff -Increasing sales through community outreach & marketing -Managing operational metrics by monitoring & recording inventory variances -Ensuring compliance with OSHA, local safety regulations and all company policies -Staff scheduling -Placing weekly produce orders -Interviewing, training and developing staff -Increasing sales through community outreach & marketing -Managing operational metrics by monitoring & recording inventory variances -Ensuring compliance with OSHA, local safety regulations and all company policies