Experience

Liberty Common School

• United States
• Education Administration Programs
• 1 - 100 Employee

• Director Of Information Technology

  • Jun 2022 - Present



Lewis Technical Solutions LLC

• Information Technology & Services

• Owner

  • Apr 2015 - Present



GOAL Academy

• United States
• Primary and Secondary Education
• 200 - 300 Employee

• Cybersecurity Generalist

  • Jul 2021 - Jun 2022

• Information Technology Network Specialist

  • Jan 2016 - Jun 2022



Summit Educational Group

• United States
• Education Management
• 1 - 100 Employee

• Platform Specialist

  • Mar 2014 - Dec 2015

  • Install and configure multiple call center solutions for ticketing, live chat and phone call support.• Research new software/hardware solutions and implement them into production environments.• Provide student and staff support for a variety of web based applications (courseware, websites and school information systems).• Managed multiple Google Apps domains and provided support for over 3000 chrome based devices (chromebooks, chromebases, etc.).• Setup servers for video conferencing, VOIP, websites applications, archiving and storage.• Install and maintain network hardware (firewalls, routers, switches, wireless access points).• Manage server/software documentation and routine backups.• Perform data recovery on crashed servers/staff computers.• Ensure maximum up-time, reliability and efficiency for all hardware and systems using backups, fail over and replication.• Coordinate projects with other staff members.



GOAL Academy

• United States
• Primary and Secondary Education
• 200 - 300 Employee

• Platform Specialist

  • Dec 2009 - Feb 2013

  • Managed and troubleshot web courseware and technical systems (email, google apps domain, content filtering, application permissions, etc.).• Maintained software and hardware of servers, VOIP phones, and employee/student computers.• Designed websites and web applications for students and staff.• Installed and setup network hardware (firewalls, routers, switches, wireless access points).• Helped ensure legal compliance with Colorado Department of Education standards.• Locked down, tracked and recovered lost or stolen computer equipment using various software and methods.



Innotrac

• United States
• Transportation, Logistics, Supply Chain and Storage
• 200 - 300 Employee

• Team Lead

  • Aug 2007 - Nov 2009

  • Assisted coworkers with technical and procedural questions and issues.• Dealt with technical, tier 2 troubleshooting of network equipment.• Handled a wide variety of technical and administrative duties independently or as a group to maintain daily operations.• Performed supervisor responsibilities in supervisor’s absence.• Maintained customer relations and confidence in the company by providing excellent customer support and making sure all issues were handled to customer satisfactions standards.• Enforced company policy and maintain a professional work environment.• Assisted customers with setup/troubleshooting modems, routers, gateways, and other broadband devices.• Helped coworkers with problems or questions when needed.