Experience

Essex Partnership University NHS Foundation Trust

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Executive Director - People and Culture

  • Aug 2019 - Present



Post Office Ltd

• United Kingdom
• Retail
• 700 & Above Employee

• HR Director

  • Sep 2012 - Apr 2019



Key Criteria Group

• London, United Kingdom

• International HR DIRECTOR

  • Mar 2010 - Aug 2012

  Reporting directly to the founder, main investor and CEO. Responsible for supporting the successful development and growth of the organisation through the creation of effective people strategies, directing HR and recruitment processes around the globe, leading the organisational change programme. Effectively managing the delivery of strategic and operational recruitment and HR initiatives in line with the business goals and budget. Support the management of succession planning within the company as part of an integrated talent management process. Supported line managers in the implementation of effective HR processes throughout the company. Advise the Executive team on HR best practice, benchmarking the company against comparable businesses. Support the development of individual business units through consultancy and effective local implementation of HR policies and procedures. Encourage the process of positive discipline throughout the company to engage, enable and enthuse employees. Oversee the performance review process including planning, process management support, reviews and periodic process reviews to ensure effective implementation of the scheme. Oversee Work-Life Balance strategies and solutions across the company, ensuring the company is employer of choice. Oversee salary reviews, the executive reward scheme and share option scheme and collaborate with senior management in the management of a bonus scheme. Support the identification, management, development and retention of talent within the company. Research, identify, design and deliver key HR programmes across the company, evaluating and reporting on the effectiveness of those programmes.



Netstore

• Group HR Director Chief People Officer

  • May 2002 - Nov 2008

  Responsible for design, set up and control of the entire HR strategy and shared service function of this AIM listed plc including: Recruitment, Employee Relations, Industrial Relations, Training & Development, Resourcing, Payroll, Compensation & Benefits, Talent recognition and management, Manage discipline and grievances, interacting with Directors and line managers as necessary.Review existing pay processes, identify and consider alternatives and make recommendations. Redesigned and implemented remuneration policies including LTIP's, Management bonus schemes, All Employee Share Scheme, Main Staff bonus, Sales compensation plans and pensions.Manage and support recruitment and selection projects as required, Develop strategy, manage and co-ordinate selection committees, Ensure that applicant tracking, employment practices, human resources programs comply with corporate policies and local labour laws. Negotiate, process, review and monitor employment contracts. Implement and oversee new staff orientation.Executive sponsor, for five major international client accounts and three premier partner providers. Held regular service reviews with the clients and partners to review the organisations performance and take ownership of problematic areas to source resolution with the Executive board. Key influencer in the integration and organisational development of the business in order to effectively manage new acquisitions.Facilitated the restructuring of the business in line with the acquisition strategy to facilitate the growth strategy, Planned and managed all HR related "Due Diligence" work for all five acquisitions and finally the successful sale of Netstore PLC, including liaison with legal representatives, brokers and business heads.Supported the Chairman through restructuring efforts of the entire executive team including CEO, CFO and COO.Implemented and sponsored the talent management programme to assist in shaping the top team.

• Chief staffing officer / HR Director

  • 2002 - 2008



Fidelity International Investments ltd

• Head of Global Recruitment

  • Dec 1999 - Apr 2002

  one of the world's largest investment institutions with nearly 3 trillion dollars under management its global offices service millions of individual clients. Fidelity international employees 30,000 people worldwide and 1000's of contract personnel; Key Duties, Responsibilities and Achievements Responsibility for a team of 18 international recruiters (worldwide excluding USA) facilitating recruitment globally across all business areas and sectors with a budget in excess of £3 million per annum Managed the marketing activity for the glocal recruitment brand (Investing in your Future) both internally and externally. Introduced planned and managed internal international recruitment fairs to encourage career development and mobility throughout the global organisation Managed and ran the global employee referral programme making an estimated saving of £700k on recruitment fees per annum Responsible for reporting on global headcount to the executive team board, advising on Talent progression throughout the world wide structure. Managed the induction programme for all employees globally Part of the HR team responsible for relocating the entire ISA business (300 heads) to India Supported the HRD for Sales and Marketing worldwide when required with all generalist HR duties including Employee Relations, Training and Development, Disciplinary and Grievance, compensation and benefits.



Fidelity Investments

• United States
• Financial Services
• 700 & Above Employee

• HR Generalist /Recruitment

  • 2000 - 2002



British Airways

• United Kingdom
• Airlines and Aviation
• 700 & Above Employee

• Cabin Services

  • Sep 1996 - Dec 1999

• Recruitment & Training Mgr

  • Dec 1993 - Oct 1996



Reed Employment

• Regional Support Manager

  • May 1990 - Sep 1993