Sean Kopka
Lead Information Architect at PGT Solutions- Claim this Profile
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English Native or bilingual proficiency
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Korean Limited working proficiency
Topline Score
Bio
Credentials
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TOGAF® Certification Program
The Open GroupJun, 2019- Nov, 2024 -
A+ Certified Professional IT Technician
CompTIAAug, 2008- Nov, 2024
Experience
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PGT Solutions
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Lead Information Architect
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Jun 2023 - Present
Technical and supervisory lead of a team information modelers and architects providing contracted business information architecture services with the Veterans Health Administration (VHA), specializing in the healthcare sector.
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Senior Information Architect
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Jan 2020 - Jun 2023
I am currently supporting the Veteran's Health Administration (VHA) as part of the Business Information and Knowledge (BIK) team within the Office of Health Informatics and Business Architecture (BA). I work under the role of a Senior Information and Process Architect, responsible with assisting the health architecture transition from the Veterans Health Information Systems and Technology Architecture (VistA) to the Cerner future-state solution. This includes interaction with the VA Councils and the Electronic Health Record Modernization (EHRM) in providing accurate processes and data to understand the VA current-state and identifying the gaps, pain points, risks, and requirements needed for a successful transition to future state systems. This includes development of As-Is, As-Of, and To-Be workflows, information models detailing information of data objects aligned to business processes, and establishing traceability to the business requirements.Proficient with UML and BPMN modeling standards and familiar with a variety of options for tooling and source control including Rational Software Architect (RSA) and Rational Team Concert (RTC), GitHub, and Cameo Enterprise Architecture. Additional responsibilities includes development new hires and training materials (standard operating procedures, guidelines and best practices, and presentations of strategic tasks for leadership). Show less
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Systems Made Simple, a Leidos Company
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United States
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Government Relations Services
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1 - 100 Employee
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Systems Engineer - Information Architect
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Nov 2017 - Jan 2020
I supported the Veteran's Health Administration (VHA), as part of the Office of Health Informatics within Business Information Architecture (BIA) to support the Community Care initiative within the Veteran's Affairs office. Focus has been on developing conceptual and logical information models and diagrams for digital tools, web portals, and workflows to be utilized by both VA and Community Care clinicians. My work includes developing current and future-state information models, diagramming specified data objects aligned to business process models, and establishing traceability to requirement statements. This also involves analysis and incorporation of business content from the Federal Health Information Model (FHIM) and health care industry interoperability standards such as HL7 and NCPDP. I also contribute to development of common processes and deliverables for requirements and architecture analysis among DoD and VA resources, as well as participating in interagency architecture integration discussions. Show less
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Business Analyst
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Sep 2014 - Nov 2017
Working with Business Information Architecture within the Department of Veterans Affairs as a Business Analyst. Systems Made Simple became a Lockheed Martin company, and is now a Leidos company. Job details and experience required include the following:• Proficient with UML and Rational Software Architect (RSA).• Collect and analyze the project’s business and data requirements and transferring the same knowledge to development team.• Evaluate the data collected through task analysis, business process, surveys, workshops, and data elicitation meetings with Subject Matter Experts (SME).• Experience with the design of efficient processes to load and manage the data, including a Data Quality Assessment to ensure the quality of the source data will meet the information requirements, developing Business Rules, Data Mappings, and Transformation Rules.• Experience with assisting in the creation of a Physical data model that is optimized for the target Relational Database Management System (RDBMS), i.e., Oracle, DB2/UDB• Some experience with supporting the enforcement of existing and develop new naming standards.• Extensive experience with MS Office including MS Project required• Ability to produce detail oriented documentation for Standard Operating Procedures (SOP) and process driven guidelines.• Participate in conference calls and emails with excellent oral/written communication.• Prepare and conduct presentations that educate the business users on how the business database design meets the business requirements.• Requires security clearance. Show less
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STOPSO
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United States
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Information Technology & Services
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1 - 100 Employee
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Information Data Modeler / Architect
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Jul 2013 - Sep 2014
Working with the Department of Veterans Affairs. The job details include the following: • Define requirements by conducting interviews and facilitating data modeling sessions with business clients. • Proficient in UML. • Document business requirements, descriptions for entities, attributes, domain values and relationships using data modeling tools to create Entity Relationship Diagrams and multi-dimensional data models. • Prepare and conduct presentations that educate the business users on how the business database design meets the business requirements. • Assist the Database Administrators in the creation of a Physical data model that is optimized for the target Relational Database Management System (RDBMS), i.e., Oracle, DB2/UDB; enforce existing and develop new naming standards. • Assist in the design of efficient processes to load and manage the data, including a Data Quality Assessment to ensure the quality of the source data will meet the information requirements, developing Business Rules, Data Mappings, and Transformation Rules. • Assist the team in the design and performance tuning of reporting products that will meet the business requirements. • Excellent oral/written communication Show less
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BRMi Technology (formerly Clearsoft)
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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NOC Analyst
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Oct 2011 - Jul 2013
Part of a team of tier two analysts to provide technical support for 24x7x365 National Technical Operations organization known as the Product Service Center (PSC) supporting Comcast/NBC Universal. Job details include the following: • Monitor customer-facing production systems using online tools. • Analyze data and metrics, interpret operational trends, and react to changes in expected system behaviors and patterns in a timely manner. • Handle telephone and e-mail escalations from customer care, local markets, engineering, or management. • Correlate events across multiple subsystems to narrow down potential root causes of problems. • Develop, monitor & report on key performance metrics and capture data to help define SLA’s that can be used to quantify performance of the PSC and its overall value to Comcast. • Perform troubleshooting to fix initial minor problems with Unix and MS Windows systems and applications. • Perform daily/weekly system checks to ensure the health of the overall system. • Coordinate and perform routine backups and routine system maintenance. • Identify technical issues that cannot be corrected quickly, and escalate them to appropriate engineering teams. • Lead the development of training materials for new employees and work with operations team to update incident and change management procedures. • Own production operational issues for products by issuing initial response, data gathering, tracking, and resolution where possible as well as determining escalation protocol based on the nature of the issue. • Make recommendations regarding new tools and procedures that will aid in overall system uptime and reduce time to issue resolution. • Maintain productive relationships with peer organizations and vendors. • Handle administrative tasks for teams – such as daily/weekly/monthly reports detailing server uptime status and billing. Show less
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Education
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2007 - 2009
Northern Virginia Community College
Associate's degree, Information Technology -
2002 - 2004
UMass Lowell
Computer Science
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