Experience

New City College

• United Kingdom
• Higher Education
• 200 - 300 Employee

• Facilities Assistant

  • Feb 2021 - Present

  • Responsible for the day to day operations and to provide support to all the offices, • and to ensure the smooth running of the buildings. • Supervising the set up/teardown of formal recreation activities, reservations and events. • Unblocking toilets, fixing or changing toilet seats and minor plumbing repairs. • Changing various types of lights bulbs/panels/tubes and drivers. • Electrical work changing various sockets including some new lights. • Hanging notice boards and whiteboards of various sizes. • Moving various items both small and large to another room or buildings or to dispose off. • Re-igniting the various boilers and hot water cylinders. Show less



Oak Furnitureland

• United Kingdom
• Furniture and Home Furnishings Manufacturing
• 400 - 500 Employee

• Retail sales professional

  • Apr 2019 - Aug 2020

  Greeting customers, Creating a safe and inviting environment. Understanding, Seek first to understand the customer and then to to be understood. Be interested, Lifestyle questions and active listening Recommend, Matching their needs and effective demonstrations. Show, tell and clarify and explain unique selling points. Close, Products matched to needs and qualified that the customer is ready to buy. Monitor and drive the branch’s weekly sales targets and KPI’S. Greeting customers, Creating a safe and inviting environment. Understanding, Seek first to understand the customer and then to to be understood. Be interested, Lifestyle questions and active listening Recommend, Matching their needs and effective demonstrations. Show, tell and clarify and explain unique selling points. Close, Products matched to needs and qualified that the customer is ready to buy. Monitor and drive the branch’s weekly sales targets and KPI’S.



Dixons Carphone

• United Kingdom
• Retail
• 700 & Above Employee

• Apple prodessional

  • Oct 2012 - Apr 2019

  Greeting customers in a timely fashion while quickly determining their needs. Recommending merchandise to customers based on their needs and preference. Ensuring customer satisfaction at the end of the sales journey. Train 15 colleagues in Apple merchandise and new innovations. Monitor and drive the branch’s weekly sales targets. Monitor colleague sales and drive the 14 weekly store targets • Managing a team of 30+ staff members across 4 departments • Resolves customer complaints and queries ensuring that we put the customer first • Staff training and development Show less



One Point Communications

• United States
• IT Services and IT Consulting

• Senior Account Manager

  • Sep 2003 - Dec 2011

  Managed a portfolio of 20 + accounts. Negotiated prices and ordered all communication products. Handled the highest volume accounts in the company generating more than 25% of the company’s revenue. Contacted existing clients on a regular basis to discuss new products and services and their current needs. Trained peers on internal system and gave support relating to their accounts. Built client relationships by acting as the liaison between the client and new service provider. Consulted with clients after sales and contract signings to resolve problems and provide ongoing support. Show less