Experience

Abtran

• Consumer Services
• 1 - 100 Employee

• Customer Service Representative

  • Mar 2022 - Present

  Working for electric ireland in the billing department discussing customers bills, taking meter readings along with anything else I can help with Working for electric ireland in the billing department discussing customers bills, taking meter readings along with anything else I can help with



Jabil

• IT Services and IT Consulting
• 1 - 100 Employee

• Production Operator

  • Aug 2021 - Jan 2022

  Worked as part of a team manually assembling parts for Amgen Annie which once completed were sent to Teva pharmaceuticals to have the product put in. There were two main assembly points which were RSA (Rear sub assembly) and FSA (Front Sub Assembly). Followed GMP procedures and all health and safety guidelines while in my role by fully gowning up in a mop cap, safety glasses, safety shoes with safety covers , gloves and glasses Worked as part of a team manually assembling parts for Amgen Annie which once completed were sent to Teva pharmaceuticals to have the product put in. There were two main assembly points which were RSA (Rear sub assembly) and FSA (Front Sub Assembly). Followed GMP procedures and all health and safety guidelines while in my role by fully gowning up in a mop cap, safety glasses, safety shoes with safety covers , gloves and glasses



Sanofi

• France
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Production Operator

  • Apr 2021 - Jul 2021

  Part of my work placement for my pharmaceutical manufacturing course worked as part of a team in the Auto Injector area manually labelling the Praluent EpiPen through the pen labeller, Placing them in cartons along with information booklets, glueing them shut and placing them on a conveyor belt through the Antares machine to scan for any faults and if no faults found they are to be packaged and sent out for delivery. Followed GMP and health and safety guidelines by fully gowning up in a hairnet, goggles, lab coat and safety shoes with safety covers Show less



Legal & General

• United Kingdom
• Financial Services
• 700 & Above Employee

• Customer Service Representative

  • Mar 2020 - May 2020

  Worked as part of the customer tracing team where I proactively followed up customers and updated relevant records on CRM, Worked with an average 50 customer accounts per day, Scanned and filed all customer queries, Complied with all company policies and workflow procedures Worked as part of the customer tracing team where I proactively followed up customers and updated relevant records on CRM, Worked with an average 50 customer accounts per day, Scanned and filed all customer queries, Complied with all company policies and workflow procedures



RelateCare | Communicating Better Health

• Customer Service Representative

  • Jul 2019 - Dec 2019

  Taking for Duke Student Health in North Carolina USA scheduling appointments for students to be seen by a doctor or nurse practitioner, Maintained accurate patient records, Ensured GDPR compliance and confidentiality in all correspondence Taking for Duke Student Health in North Carolina USA scheduling appointments for students to be seen by a doctor or nurse practitioner, Maintained accurate patient records, Ensured GDPR compliance and confidentiality in all correspondence



Eishtec

• Ireland
• Outsourcing/Offshoring
• 1 - 100 Employee

• Customer Service Representative

  • Apr 2017 - Jul 2019

  Taking calls for the mobile technical department, Diagnosing and providing solutions for customers mobile issues from internet connectivity, signal, damage and replacements when necessary Taking calls for the mobile technical department, Diagnosing and providing solutions for customers mobile issues from internet connectivity, signal, damage and replacements when necessary



Woodlands Hotel

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Waiter

  • Jun 2015 - Feb 2017

  Working in various roles within the hotel from waitering to bar work for weddings, funerals and multiple other events Working in various roles within the hotel from waitering to bar work for weddings, funerals and multiple other events