Experience

BMW of Tuscaloosa

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Sales Manager

  • Jun 2022 - Present

• Internet Sales Manager

  • Oct 2021 - Jun 2022

• Finance Manager

  • Dec 2020 - Oct 2021

• Business Development Specialist

  • Aug 2017 - Dec 2020

  Responding to online inquires, and inbound calls by providing product information and setting appointments to view vehicles with a minimum 90 day follow up process. Providing prompt responses and follow up to unsold traffic. Working with Client Advisors to give sales quotes. Reconcile leads and dealer loyalty to be the #1 Ranked dealer for Lead Conversion and 13% over the National average.


Tuscaloosa Chevrolet
• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee
• Customer Care Representative

  • Apr 2017 - Aug 2017


Nordstrom.com

• United States
• 1 - 100 Employee

• Customer Care Specialist

  • Apr 2014 - Apr 2017

  As a work from home agent I would receive incoming customer contacts via phone or chat to assist in answering questions, and resolving issues in an expedient nature.

• Communications Operator

  • Aug 2011 - Apr 2014

  Answered multi-line switchboard, with 100 calls per hour average; created daily reports on store rewards cardholders.

• Barista

  • May 2010 - Aug 2011

  Worked in an intimate team setting to create handcrafted beverages for customers and maintaining inventory of grab and go meals.



Teavana

• United States
• Retail
• 300 - 400 Employee

• Barista, Inventory Control

  • May 2013 - Jun 2014

  Created individual tea creations to order and maintained full inventory of dozens of types of teas and tea sets on the retail floor. Created individual tea creations to order and maintained full inventory of dozens of types of teas and tea sets on the retail floor.



Hyatt Regency Tamaya Resort & Spa

• United States
• Hospitality
• 1 - 100 Employee

• Restaurant Maitre'd, Trainer

  • May 2008 - Aug 2009

  Obtained and monitored restaurant reservations and assisted with coordinating guest requests. In addition, I was the lead trainer for other employees. Obtained and monitored restaurant reservations and assisted with coordinating guest requests. In addition, I was the lead trainer for other employees.