Experience

Radius Technologies - Security Focused ICT Solutions

• Ireland
• IT Services and IT Consulting
• 1 - 100 Employee

• Director of Telecoms Services

  • Jan 2019 - Present



Radius Telecom

• Waterford

• Telecom Sales Manager

  • Nov 2014 - Present

  In my new role at Radius Telecom as Departmental Manager I am responsible for a team of 5 in areas including Engineering, Sales and Administration. While this is my core responsibility, I also oversee the delivery of our telecom solutions into our growing client base ensuring that these projects are delivered on budget and on time. This role has allowed me to utilise my skills, which have been honed over a 20 year career in Sales, to manage strategic relationships with both blue chip clients and strategic business partners, consequently leveraging those relationships to improve Radius Telecom's profitability. Show less



Mila Networks

• Director of telecoms services

  • Jan 2013 - Present

• Business Owner

  • Oct 2009 - Present

  Since establishing a B2B dealership selling Hutchinson 3G products, I’ve been responsible for all aspects of the company’s successful day-to-day operations. Key achievements- Achieving recognition as Premier Business Partner of the Year for 3 consecutive years- Contributing significantly as an integral part of the indirect channel for Hutchinson 3G Ireland, enabling them to deliver on both their growth and retention targets- Personally winning new contracts with McDonald's Ireland (valued at over £400,000 per annum) and Renault (worth over £150,000 per annum)- Positively changing customer perceptions of the Hutchinson brand in Ireland Show less

• Owner

  • Oct 2009 - Jan 2013



Radius Technologies

• Waterford

• Unified Communications Business Development

  • Nov 2013 - Nov 2014

  My role with Radius consists of the development of Unified communications sales opportunities with both existing and new clients. Unified communications can be defined as the integration of real-time communication services such as instant messaging (chat), presence information, telephony (including IP telephony), video conferencing, data sharing (including web connected electronic whiteboards interactive whiteboards), call control and speech recognition with non-real-time communication services such as unified messaging (integrated voicemail, e-mail, SMS and fax). UC is not necessarily a single product, but a set of products that provides a consistent unified user-interface and user-experience across multiple devices and media-types.[1] In its broadest sense, UC can encompass all forms of communications that are exchanged via a network to include other forms of communications such as Internet Protocol Television (IPTV) and digital signage Communications as they become an integrated part of the network communications deployment and may be directed as one-to-one communications or broadcast communications from one to many. UC allows an individual to send a message on one medium, and receive the same communication on another medium. For example, one can receive a voicemail message and choose to access it through e-mail or a cell phone. If the sender is online according to the presence information and currently accepts calls, the response can be sent immediately through text chat or video call. Otherwise, it may be sent as a non-real-time message that can be accessed through a variety of media. Show less



Telefónica

• Spain
• Telecommunications
• 700 & Above Employee

• business account manager

  • May 2006 - Sep 2009

  During this time I was personally responsible for maintaining and growing a portfolio of high-value SME accounts, including day-to-day account management and personal site visits to evaluate product performance. My strong results were due to a natural aptitude for proactively identifying new opportunities and successfully closing deals.Key achievements- Consistently achieving demanding customer retention targets and significantly exceeding acquisition targets- Achieving recognition as a Constant High Achiever for both retention and acquisition- Delivering considerable growth in key accounts- Championing a culture change within the department, shifting focus from client retention to client retention and growth Show less

• Business Development Executive

  • Mar 2003 - May 2006

  The role maximized my strong customer-facing skills to successfully sell voice and data solutions into the SME sector. Key achievements- Consistently achieving challenging monthly and quarterly targets and KPIs- Successfully developing an area historically recognized as under-performing by the company, turning around sales performance to achieve targets within a year- Overcoming negative customer perceptions to gain client recognition of O2 as a viable network within the area- Winning large accounts such as Genzyme Ireland, Wexford Creamery, Show less



Ri Ra Irish Pubs

• Raleigh-Durham, North Carolina Area

• Bar Manager

  • Aug 2001 - Feb 2003

  During this career break I took on a management role which enabled me to acquire valuable skills in leadership, business management and multi-cultural working During this career break I took on a management role which enabled me to acquire valuable skills in leadership, business management and multi-cultural working



Habit Diamond

• Nationwide

• Business Account Manager

  • Jan 1999 - Jul 2001

  In this role I successfully managed key accounts for companies including Waterford Crystal, Lufthansa and Ford. Key achievements - Considerably growing business share in Waterford Crystal from £50,000 per annum to £250,000 per annum by developing positive professional relationships with key contacts - Conducting comprehensive customer process analysis, in order to identify new business potential - Securing new business by sourcing local suppliers In this role I successfully managed key accounts for companies including Waterford Crystal, Lufthansa and Ford. Key achievements - Considerably growing business share in Waterford Crystal from £50,000 per annum to £250,000 per annum by developing positive professional relationships with key contacts - Conducting comprehensive customer process analysis, in order to identify new business potential - Securing new business by sourcing local suppliers