Experience

Nava Health

• United States
• Retail Health and Personal Care Products
• 1 - 100 Employee

• Health And Wellness Consultant

  • Sep 2021 - Present

  At Nava Health our primary focus is to bring our patients to their optimal level of health. We do so by creating Custom Vitality plans for each patient. As a Wellness Consultant I am the first point of contact for patients dealing with chronic pain, fibromyalgia, cancer, hyper and hypothyroidism, celiac, Hashimoto’s and many more. At Nava Health our primary focus is to bring our patients to their optimal level of health. We do so by creating Custom Vitality plans for each patient. As a Wellness Consultant I am the first point of contact for patients dealing with chronic pain, fibromyalgia, cancer, hyper and hypothyroidism, celiac, Hashimoto’s and many more.



Green-Law Detailing

• Chief Executive Officer

  • Jun 2020 - Present

  Self started mobile auto detailing company. Self started mobile auto detailing company.



UPS

• United States
• Truck Transportation
• 700 & Above Employee

• Operations Manager

  • Aug 2017 - Oct 2020

  Key Accomplishments:Through hard work and exceptional service I was promoted from Part-time supervisor in Columbus, Ohio to Full-time Supervisor within 9 months of being employed by UPS.I further achieved outstanding results as a Full-time supervisor and was promoted to Operations Manager in just under 2 years of service.Successfully drove a package car for 30 days, completed HUB school training, and became a certified responder for hazmat.Management/Administration:Accountable for processing up to 145,000 packages on a daily basis in a 3 hour sort span.Responsible for yard audits, hazmat DOT audits, handling audits and hourly production numbers.Supervision/Training:Supervised, scheduled and motivated a staff of 5 supervisors and up to 100 union employees.Completed attendance audits on a daily basis in conjunction with union bargaining agreement and a union steward.



Verizon

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Lead Sales Consultant

  • Dec 2015 - Jan 2019

  Consistently adapted to changing industry demands to provide the highest level of service to customers and profit to the company. Trained junior solution specialists using the “Earn The Right” approach, resulting in increased sales results.• Consistently exceeded monthly sales goals by providing clients with an above average customer service experience and product knowledge.• Increased customer traffic levels 15% using social media promotions and customer reviews. Consistently adapted to changing industry demands to provide the highest level of service to customers and profit to the company. Trained junior solution specialists using the “Earn The Right” approach, resulting in increased sales results.• Consistently exceeded monthly sales goals by providing clients with an above average customer service experience and product knowledge.• Increased customer traffic levels 15% using social media promotions and customer reviews.



Toyota North America

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Service Coordinator

  • May 2013 - Nov 2015

  Staffed and trained teams of five customer service representatives on how to most efficiently complete a 15-point inspection in under three minutes on between 50 and 100 vehicles daily, increasing sales opportunities by 20%.• Driving production to increase by consistently monitoring and communicating employee performance levels and providing constructive feedback.• Delegate tasks to representatives to ensure a quick and enjoyable customer service experience. Staffed and trained teams of five customer service representatives on how to most efficiently complete a 15-point inspection in under three minutes on between 50 and 100 vehicles daily, increasing sales opportunities by 20%.• Driving production to increase by consistently monitoring and communicating employee performance levels and providing constructive feedback.• Delegate tasks to representatives to ensure a quick and enjoyable customer service experience.