Experience

Winding River Productions, an Avenue Live Company

• United States
• Media Production
• 1 - 100 Employee

• Customer Service Agent

  • Oct 2013 - Present

  I process outbound calls to for our clients, providing customer service and collecting data. I process outbound calls to for our clients, providing customer service and collecting data.



Convergys

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Representative

  • Oct 2012 - Apr 2013

  Handle escalated inbound phone calls Maintain accurate documentations Processed orders and payments Worked under the HIPPA guidelines Handle escalated inbound phone calls Maintain accurate documentations Processed orders and payments Worked under the HIPPA guidelines



McDonald's

• United States
• Restaurants
• 700 & Above Employee

• Crew Trainer

  • Dec 2011 - May 2012

  Train new crew membersAdminister breaksRecord inventoryBalance cash drawersAssist customers

• Crew Member

  • Aug 2008 - Dec 2011

  Operate cash registerPrepare meals and orders



TRIO Scholars

• Cape Girardeau

• Student Assistant

  • Aug 2010 - Dec 2010

  Operate front desk Schedule appointments File and record documentations Operate front desk Schedule appointments File and record documentations



Six Flags

• United States
• Entertainment Providers
• 700 & Above Employee

• Lead

  • May 2008 - Jul 2008

  Supervise crew members Administered breaks Record inventory Open restaurant Balance Cash drawers Supervise crew members Administered breaks Record inventory Open restaurant Balance Cash drawers