Business Development Representative

• Jul 2022 - Present

116% SAO quota attainment. 140% SAO attainment, 433% MRR attainment in October 2022. 116% SAO quota attainment. 140% SAO attainment, 433% MRR attainment in October 2022.

Sales Development Representative

• Dec 2021 - May 2022

Sales Development Representative

• Aug 2021 - Dec 2021

260% to quota in Q3 2021. 260% to quota in Q3 2021.

In Home Expert

• Jan 2021 - Jul 2021

Sold 144 postpaid voice lines in 6 months, finishing at 130% attainment of goal for Q2 in all metrics (protection, Next Up, Unlimited Elite percentage, postpaid voice adds) in the number 1 market in the nation.

Sales Consultant

• Jun 2019 - Dec 2020

Placed 32nd in overall 2020 rankings for sales consultants in state of Florida, Overall rankings include postpaid voice adds, upgrades, protection attach rate, Next Up attach rate, and Unlimited Elite mix.

Account Executive

• Sep 2018 - May 2019

Generated $125,538 in revenue. Sold 1,698 group tickets to help sell out a record seven games for men’s basketball with three being before public on-sale. Set the UGA Men’s Basketball total attendance record and third highest all-time average attendance. Sold 3,107 baseball group tickets to set baseball attendance and sell-out record. Raised $30,473 in new donations to UGAAA Hartman Fund for football. Received Triple Crown award twice for the Southeast Region (400 calls, 20 new seasons, 100 groups in a week). Proficient in Paciolan 7 ticketing system and Salesforce CRM.

Solutions Specialist

• Nov 2016 - Aug 2018

Finished with a "Leading" status in net activations to quota in 2017 with 120% net activations to quota. Highest customer survey (NPS) score in location in 2017 with 70%. "Five to Drive" winner for store in May 2017. Recipient of multiple "Recognizing You!" awards for various sales contests. Strong focus on SMB sales. Provide technical support as needed. Proficient in Salesforce CRM. Finished with a "Leading" status in net activations to quota in 2017 with 120% net activations to quota. Highest customer survey (NPS) score in location in 2017 with 70%. "Five to Drive" winner for store in May 2017. Recipient of multiple "Recognizing You!" awards for various sales contests. Strong focus on SMB sales. Provide technical support as needed. Proficient in Salesforce CRM.

Customer Care Specialist

• Jun 2016 - Nov 2016

Sold tickets for tours at the speedway on non-event days. Sold tickets and packages for events at Daytona International Speedway, such as Daytona 500, Coke Zero 400, and Rolex 24. Operated will call window and ticket sales for Coke Zero 400 NASCAR event in July. Proficient using FanTracker software to sell tickets, as well as manage CRM. Sold tickets for tours at the speedway on non-event days. Sold tickets and packages for events at Daytona International Speedway, such as Daytona 500, Coke Zero 400, and Rolex 24. Operated will call window and ticket sales for Coke Zero 400 NASCAR event in July. Proficient using FanTracker software to sell tickets, as well as manage CRM.

Ticket Sales Representative

• May 2016 - Nov 2016

Generated nearly $10,000 in new season ticket revenue, group sales, and partial plans through outgoing calls and appointments. Sold a full menu of items, such as season tickets, partial plans, and group sales for Stetson Athletics, with a focus on football and basketball. Helped grow a football program that was started in 2013. Participated in weekly sales training. Created initiative for group sales to city employees throughout Volusia County, Florida and surrounding counties. Proficient in using Veritix and TicketReturn software for ticket sales and CRM.

Retail Sales Supervisor

• Sep 2015 - May 2016

Assisted in overseeing record-breaking year in terms of retail sales for organization. Managed and trained staff on register, in sales, store upkeep, store setting, and inventory. Inventory management, such as requesting more inventory to stores, sending inventory to other stores, and doing transfers in Retail Pro 9. Managed a store in Philips Arena (now State Farm Arena) that brought in an average of $3,000 a game during the 2015-2016 season. Excel at providing excellent customer service, i.e. using the Elevate system Disney employees use.

Ticket Operations GameDay Staff

• Aug 2015 - Feb 2016

Operated window at box office for sales and will call for football, volleyball, and basketball. Operated window at box office for sales and will call for football, volleyball, and basketball.

Retail Sales Supervisor

• Jul 2015 - Jan 2016

Responsible for store setup and inventory management. Responsible for bank and deposits, as well as managing and training staff. Excelled at providing excellent customer service. Also worked Georgia Dome events, such as the SEC Championship Game. Responsible for store setup and inventory management. Responsible for bank and deposits, as well as managing and training staff. Excelled at providing excellent customer service. Also worked Georgia Dome events, such as the SEC Championship Game.

Promotions Supervisor

• Mar 2015 - Oct 2015

Exhibited good customer service at game booths, operated equipment at desired levels and ensured it was working properly. Maintained appearance of area at all time. Stocked inventory while also responsible for cash transactions, balancing the books, and helping to maintain orderly lines. Assisted with all promotional item giveaways. Responsible for giving employees proper breaks. Exhibited good customer service at game booths, operated equipment at desired levels and ensured it was working properly. Maintained appearance of area at all time. Stocked inventory while also responsible for cash transactions, balancing the books, and helping to maintain orderly lines. Assisted with all promotional item giveaways. Responsible for giving employees proper breaks.

Business Operations Intern

• May 2015 - Jul 2015

Assisted CFO and other business office staff with various tasks, such as organizing W-2s, vendor research, payment of referees for sporting events, and maintaining accurate payroll information for UGAA employees.

Sustainability in Athletics Intern

• Jan 2015 - Apr 2015

Partner with UGA Athletic Association on sustainability initiatives in athletics. Daily duties consisted of researching other programs, documenting current practices, giving recommendations, and facilitating conversations between various departments in order to facilitate sustainability in athletics at the University of Georgia.

Intern

• Sep 2013 - Dec 2013

Updating statistics, demographic data, and resources as assigned. Updating existing industry list and notebook. Updating property information on web and various sites. Working on and keeping up to date the web page. Rotating industry pictures. Maintaining media notebook. Locating blogable items. Updating contact lists. Updating and creating presentation folders and materials. Editing existing industry articles and submitting to media. Conducting business intelligence on companies as assigned. Collaborating on media and marketing ideas.

Tutor

• Oct 2012 - Dec 2013

Help students understand accounting concepts and develop good study habits. Help students understand accounting concepts and develop good study habits.