Experience

Global Warranty
• Canada
• Motor Vehicle Manufacturing
• 1 - 100 Employee
• Dealer Account Manager

  • Apr 2022 - Present

Scotiabank
• Canada
• Banking
• 700 & Above Employee
• Area Sales Manager

  • Oct 2020 - May 2022


Sym-Tech Dealer Services

• Canada
• Motor Vehicle Manufacturing
• 100 - 200 Employee

• Regional Manager

  • Jan 2017 - Sep 2019

• District Manager

  • Oct 2014 - Dec 2016

• F&I Specialist

  • Jul 2013 - Oct 2014



BMW Town + Country

• Canada
• Automotive
• 1 - 100 Employee

• Sales Manager

  • Jul 2010 - Jul 2013

  Responsible for the training and development of 7 seniors sales staff. Tasked with the day to day running of the sales department, including inventory management, ordering stock units, locating sold vehicles and dealer trades. Responsible for sales generation through advertising and working with sales team in closing deals. Produced timely reports on showroom traffic, appointments, sales and gross profit. Worked with the staff to provide lead generation techniques, opportunities for growth and access to training material if required. Show less



Oakville Nissan/Infiniti

• Brand Specialist

  • Sep 2005 - Jun 2010

  Consistently provided excellent customer service with CSI scores averaging over 90% Improved performance by completing all the courses offered by Nissan, Infiniti and Audi in order to develop product knowledge and negotiation techniques. Responsible for sales of New and Certified Pre-owned vehicles: - Full sales and delivery process - Pricing, Lease payments and Financing payment negotiations - Appraisal of customers used cars. Following up with new and previous customers, while proactively recruiting new customers to the brand. In my first year I achieved the Nissan "Club Excellence" bronze award for 2007, placing in the top 50 Eastern Canada sales associates. Show less



Volvo Cars of Canada

• Marketing Analyst

  • Sep 2004 - Sep 2005

  Contract position to set up and initiate market and competitor research analysis processes, including recommendations on third party research spend. Assisted with product allocation, logistics and trim packages of the vehicle lineup Produced summary reports on industry trends, demographics, buyer behavior and growth opportunities using third party marketing research. Provided supporting data and structure for the 2006 Marketing plan. Assisted the Advertising agency with demographic/psychographic research in order for them to effectively target advertising spends. Responsible for budget preparation, coordination and monthly status reporting. Built an invoice tracking database to effectively monitor all marketing, PR and sponsorship spending. Provided support to marketing team as needed, including Regional Marketing Specialist training, event marketing initiatives and PR. Show less



MacLaren McCann / General Motors

• Research Analyst

  • Mar 2003 - Sep 2004

  Using third party marketing research (AC Nielsen, J.D. Power, Millward Brown etc), crafted comprehensive competitive analyses for GM's Mid sized and Luxury vehicles; providing suggestions for positioning, target consumers and creative executions. Communicated analyses to both General Motors Marketing Managers and McCann Account team to initiate annual brand planning process, ensure that all parties maintained a consistent concept of each brand identity, positioning and competitive set. Produced and communicated results of reports that added to competitive intelligence, including analysis of advertising expenditures, consumer data, new product development and third party reviews and quality designations. Supervised and assisted training of three student interns. Show less



Guess/Marciano

• Manager

  • Jan 2000 - Mar 2003

  Primary duties include maintaining the corporate image, driving sales, hiring staff and coaching new and existing staff in improving their sales skills Ensuring that store budget is achieved while maintaining overall profitability Responsible for conducting numerous sales skills presentations Built a cohesive sales team through effective communication skills Aid in the handling of inventory, deliveries, transfers and general store responsibilities. * 2001, 2002 personal sales highest in the company * Show less