Sean Carroll
Configuration Technician at MBX Systems- Claim this Profile
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Topline Score
Bio
Credentials
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Learn the Command Line Course
CodecademyJul, 2021- Nov, 2024 -
Business Analytics Using SAS Software
Northern Illinois UniversityMay, 2020- Nov, 2024 -
Enterprise Management Using SAP Software
Northern Illinois UniversityMay, 2020- Nov, 2024 -
Developing Your Emotional Intelligence
LinkedInMar, 2020- Nov, 2024 -
MySQL Essential Training (2014)
LinkedInOct, 2019- Nov, 2024
Experience
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MBX Systems | Now Part of AHEAD
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United States
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Computer Hardware
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1 - 100 Employee
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Configuration Technician
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Jul 2020 - Present
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Seasonal Assembly Technician
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Jun 2019 - Jun 2020
• Followed detailed assembly instructions, processes and procedures to assemble and cable computer hardware components• Completed assembly tasks as described by production schedules with minimum supervision• Collaborated with teams during assembly/cabling to ensure quality and pass inspections • Troubleshooted system defects by replacing broken parts and filling out defect reports• Communicated with coworkers and management professionally through slack to discuss questions and set up meetings Show less
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MarketSource Inc.
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United States
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Advertising Services
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700 & Above Employee
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Seasonal Wireless Team Member
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May 2018 - Jul 2019
• Initiated and completed sales of consumer electronics, digital services, and protection plans • Provided guests with excellent customer service with in-depth product knowledge that resulted in repeat business • Worked individually and in teams to troubleshoot guest issues in a quick and friendly demeanor • Helped train multiple Target employees in transition period to ensure efficient cellular service processing • Held keys to locker containing all high-end cellular devices • Initiated and completed sales of consumer electronics, digital services, and protection plans • Provided guests with excellent customer service with in-depth product knowledge that resulted in repeat business • Worked individually and in teams to troubleshoot guest issues in a quick and friendly demeanor • Helped train multiple Target employees in transition period to ensure efficient cellular service processing • Held keys to locker containing all high-end cellular devices
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Education
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Northern Illinois University
Bachelor of Science - BS, Operations Management & Information Systems