Sean Carlson
consultant at Collabrax, LLC- Claim this Profile
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Spanish -
Topline Score
Bio
Credentials
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SPCC and Stormwater certification
EPA Alliance Training GroupJul, 2012- Nov, 2024 -
Stormwater Inspection certification
Altitude Training AssociatesMar, 2006- Nov, 2024 -
Class 5 Forklift
Uintah Basin Applied Technical College
Experience
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Collabrax, LLC
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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consultant
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2015 - Present
1.Project Management: Responsible for project plan tracking, including willingness to take responsibility for accuracy, timely fulfillment of projects within timelines designated, project status and updates for long term project view and the communication to management, peers, stakeholders and Customer Service team. 2.Systems Support: Serves as the inside key contact for the appropriate parties for all Customer Service systems and for the ticket submission, review of open tickets and expedites resolution. Maintains enhancement and trouble tickets for CS and proactively provides status updates. Provides initial testing and user acceptance testing with inside and outside providers. 3.Salesforce: Strong hand-on Salesforce administration and/or implementation skills required o Proficient in SFDC Administrative tasks such as creating profiles, roles, users, page layouts, email services, approvals, permission sets, workflows, reports, dashboards, tasks and events; o Experience designing custom formula fields, field dependencies, validation rules, workflows, and approval processes for automated alerts, field updates, and especially email generation according to application requirements; o Understanding of Salesforce execution limits and batch processing techniques; 4.Process Improvement: Contributes to the improvement of all customer service processes, including but not limited to, all customer quotations, Engineered to Order quotes, order management, RMA, credit, B2B systems, EDI and workflow. Proactively assists with improvements to system software products and processes by submitting input (both internal and external) to design improvements, and participating in the test, implementation, and subsequent use survey satisfaction follow-up. 5Troubleshooting: Receives and responds to complaints whether external customers, internal team, or external cross-functional; investigates difficulties Show less
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Heyl Construction Ltd
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United States
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Construction
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Supervisor
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Mar 2015 - Dec 2015
Performed duties involving complex site grading and compaction. Installed new curb and gutter. Built stairwells and parking lots. I was in charge of crushing and screening operations at a remote site. The material was used as structural material in building hospitals and public transportation facilities. Performed duties involving complex site grading and compaction. Installed new curb and gutter. Built stairwells and parking lots. I was in charge of crushing and screening operations at a remote site. The material was used as structural material in building hospitals and public transportation facilities.
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Ponderosa oilfield services
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Vernal, Utah
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Construction Foreman
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Oct 2014 - Feb 2015
All oil and gas support operations. Built tank batteries and installed PRV's. Cleaned and installed burner tubes in processing tanks. Tripped pipe on work-over rigs. Built oil and gas well pads and roads. Created bid and estimates for clients. All oil and gas support operations. Built tank batteries and installed PRV's. Cleaned and installed burner tubes in processing tanks. Tripped pipe on work-over rigs. Built oil and gas well pads and roads. Created bid and estimates for clients.
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Program Manager
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Apr 2012 - May 2014
Managed stormwater control for clients. Developed new client leads and handled client relationships. Managed stormwater control for clients. Developed new client leads and handled client relationships.
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Education
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2003 - 2004
Colorado School of Mines
Geological/Geophysical Engineering
Community
