Sean Bartgis

Technical Support Technician at Scribble Software
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Richmond Region, US
Skills

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Credentials

  • Mobile Electronics Certified Professional
    -
    Sep, 2016
    - Oct, 2024

Experience

  • Scribble Software
    • United States
    • Software Development
    • 1 - 100 Employee
    • Technical Support Technician
      • Apr 2022 - Present

  • Geek Squad
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Installation Technician
      • Jul 2016 - Oct 2022

      Autonomously installed automotive audio systems including amplifiers, speakers, wiring,radios, and remote car starters for clientsCreated and presented unique demos for products installed in client vehiclesDiagnosed and resolved client issues in person as well as via phoneEducated Sales Associates on current and new products via physical demonstrationsEnsured facility was compliant with OSHA standards Autonomously installed automotive audio systems including amplifiers, speakers, wiring,radios, and remote car starters for clientsCreated and presented unique demos for products installed in client vehiclesDiagnosed and resolved client issues in person as well as via phoneEducated Sales Associates on current and new products via physical demonstrationsEnsured facility was compliant with OSHA standards

  • Best Buy
    • Retail
    • 700 & Above Employee
    • Sales Consultant
      • May 2015 - Jul 2016

      Sales and Customer ServiceProvided exceptional customer experienceCompleted daily opening and closing task listAssisted other departments as neededTrained newly hired seasonal and part time employeesDepartment Lead backup Sales and Customer ServiceProvided exceptional customer experienceCompleted daily opening and closing task listAssisted other departments as neededTrained newly hired seasonal and part time employeesDepartment Lead backup

    • Consultation Agent
      • Apr 2014 - May 2015

      Setup new computers for customersScheduled in-home network consultationsCertified open box products for resaleOptimized speed of computers for customersDiagnosed and resolve customer’s issues with their computers in person and via phoneProvided a personal client experiences for each customerConsulted with customer to identify best network solution to meet their needsCustomized customer computer setup as needed including installing, uninstalling, andupgrading software

    • Sales Consultant
      • Nov 2012 - Apr 2014

      Sold full computer solutionsLearned how to excel at the task at handSet clients up with Geek Squad for a smooth transition into their new pcTrained seasonal hires swiftly to be a great team during the busy holidaysQuickly came up to speed to consistently meet and exceeded monthly/quarterly sales targetsConsistently received positive feedback from general manager on excellent customer service Sold full computer solutionsLearned how to excel at the task at handSet clients up with Geek Squad for a smooth transition into their new pcTrained seasonal hires swiftly to be a great team during the busy holidaysQuickly came up to speed to consistently meet and exceeded monthly/quarterly sales targetsConsistently received positive feedback from general manager on excellent customer service

Education

  • Hermitage High School
    Standard Diploma, Automobile/Automotive Mechanics Technology/Technician
    2006 - 2010

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