Experience

Marco's Pizza (Marco's Franchising, LLC)

• United States
• Restaurants
• 700 & Above Employee

• Manager

  • Sep 2001 - Present



The Toledo Clinic

• United States
• Hospitals and Health Care
• 300 - 400 Employee

• ASC Financial Counselor

  • Jul 2014 - Sep 2016

  Preform insurance verifications on assigned patients schedule for outpatient surgery. Obtain benefits information, based on verifications, and complete estimates based upon patient cost sharing responsibility. Call patients and collect patient cost sharing responsibility. Keep detailed records of prepayments agreed upon with patients. *Integral component of Toledo Clinic team that improved A/R collections on patient responsibility from 30% to 97% based on audits of TC 1801 ledger balances *Integral component of TC Team that set a record for monies collection (Nov. 2014) *Continual constructive analysis, as well as improvement, of processes of ASC Financial Counselors *Developed/ Maintained OPS Prepayment tracking Report *Developed OPS Monthly Payment Calculator *Developed Training Workflows for posting payments/creating claims in ECW *Significant contributor to OPS Pre-collection Policy(Passed Nov. 2014) *Ascertained and reported monthly performance analysis of ASC Financial Department for board review *Trained 3 medical offices, OPS front desk, in creating claims/taking payments in EClinicalWorks software Show less



Hostess Brands

• Accounts Receivable Clerk

  • Mar 2012 - Mar 2013

  *Responsible for entering and applying payments made by assigned customers*Participated in weekly AR calls, providing updates on progress made on all delinquent accounts, to all of the Bakery Accounting Managers in the Northern Business Unit*Responsible for the re-billing and collection of past due monies on assigned customer accounts*Responsible for the charging, posting, and application of credit card customer payments made to Plant 61 *Responsible for printing, decollating, and stamping of customer statements in preparation for mailing*Distribution and payment application of assigned Electronic Data Interchange (EDI) customers *Responsible for the saving, printing, digital back-up, and e-mailing of weekly, as well as period end, reports to the various depots and bakeries that comprised Plant 61*Office department Plant Safety Committee representative (2012-2013)*Managed a team of 10 temporary employees responsible for the pulling, sorting by customer, and mailing of all open invoices on Plant 61’s ledger (20,000+) *Integral component of liquidation team that collected and applied over 91% of Plant 61’s outstanding AR balance Show less

• Route Accountant

  • Mar 2011 - Mar 2012

  *Maintain adequate records of financial transactions made on all delivery routes within designated area, as well as auditing responsibilities. *Made corrections to the balance of each route as necessary either by charging or crediting the drivers accounts accordingly*Invoice management, sorting and distributing of mail*Responsible for the training and recommendation to hire for all route accountants*Answering phones, checking vendors into the bakery, as well as other administrative duties Show less



Marcos Pizza

• Various Stores

• Co-Manager

  • Sep 2006 - Mar 2011

  *Generated sales within the local community through various advertising methods *Maintain acceptable labor and food cost levels with bonus incentive *Responsible for the interviewing, hiring, and the continued training and development of employees *Responsible for food ordering and inventory control for the store *Responsible for the discipline as well as the termination of team members, when applicable *Maintain overall store efficiency and profitability *Generated sales within the local community through various advertising methods *Maintain acceptable labor and food cost levels with bonus incentive *Responsible for the interviewing, hiring, and the continued training and development of employees *Responsible for food ordering and inventory control for the store *Responsible for the discipline as well as the termination of team members, when applicable *Maintain overall store efficiency and profitability