Experience

IBEW Local 332
• United States
• Construction
• 100 - 200 Employee
• Inside Wireman Apprentice

  • Jun 2022 - Present


Shade Power

• United States
• Solar Electric Power Generation
• 1 - 100 Employee

• Lead Solar Installer

  • Jan 2020 - Jun 2022

• Solar Installer

  • Oct 2019 - Dec 2019



Verizon Media

• United States
• Technology, Information and Internet
• 500 - 600 Employee

• Account Management Lead

  • Apr 2018 - Jan 2019

  Greater Boston Area • Owned and managed a book of business consisting of premium and midmarket publishers, generating over $1M in monthly ad revenue. • Worked with publishers to understand their needs and provided best-in-class service to maximize revenue based on each client's individual requirements and goals. • Liaised with internal product, tech, and business teams to address client needs. • Met with clients on a regular basis to review recent performance, share industry knowledge, and… Show more • Owned and managed a book of business consisting of premium and midmarket publishers, generating over $1M in monthly ad revenue. • Worked with publishers to understand their needs and provided best-in-class service to maximize revenue based on each client's individual requirements and goals. • Liaised with internal product, tech, and business teams to address client needs. • Met with clients on a regular basis to review recent performance, share industry knowledge, and present additional opportunities for growth.

• Account Manager

  • Apr 2017 - Mar 2018

  Greater Boston Area

• Associate Account Manager, ONE by AOL: Publishers

  • Aug 2015 - Mar 2017

  Boston, Massachusetts



Northeastern University

• United States
• Higher Education
• 700 & Above Employee

• Technical Assistant

  • Sep 2011 - Apr 2015

  Greater Boston Area • Displayed strong problem solving skills while troubleshooting basic hardware and software issues within the D'Amore-McKim School of Business. • Demonstrated outstanding customer service while helping faculty members with both computer-related and non-computer-related issues.



Adobe

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Performance Marketing Assistant

  • Jan 2014 - Jun 2014

  Greater New York City Area • Demonstrated strong multitasking and time management skills while supporting several client accounts with ad hoc requests • Supported the management and optimization of client campaigns through ad copy recommendations, keyword generation, budget adjustments, and media planning • Displayed strong attention to detail while creating, editing, and uploading bulksheets for search engines • Created and automated both internal and client-facing reports to monitor and present key… Show more • Demonstrated strong multitasking and time management skills while supporting several client accounts with ad hoc requests • Supported the management and optimization of client campaigns through ad copy recommendations, keyword generation, budget adjustments, and media planning • Displayed strong attention to detail while creating, editing, and uploading bulksheets for search engines • Created and automated both internal and client-facing reports to monitor and present key performance metrics Show less



Picis

• Software Development
• 100 - 200 Employee

• Associate Tech Support Analyst II

  • Jan 2013 - Jun 2013

  Wakefield, MA • Provided level 2 technical support within the company. • Delivered high quality customer service both in person and through remote support • Supported the IT team in a wide variety of functions such as pushing department-wide software upgrades, performing maintenance in the data center, and resolving security compliance issues. • Led the HP iLO integration project for the in-house data center, using batch programming and Excel functions to set up HP iLO on 70+ servers… Show more • Provided level 2 technical support within the company. • Delivered high quality customer service both in person and through remote support • Supported the IT team in a wide variety of functions such as pushing department-wide software upgrades, performing maintenance in the data center, and resolving security compliance issues. • Led the HP iLO integration project for the in-house data center, using batch programming and Excel functions to set up HP iLO on 70+ servers simultaneously. • Enabled the SQA team to meet strict deadlines by preparing 20+ custom VMs for the team in a timely manner at every stage in their testing process. Show less



John Hancock Financial Services

• United States
• Investment Banking
• 1 - 100 Employee

• IT Asset Management Specialist

  • Jan 2012 - Jun 2012

  Greater Boston Area • Served as the development team lead in an international project for Manulife, John Hancock’s parent company, to create a SharePoint-based website to serve as a company-wide training portal for SharePoint users, gaining valuable leadership experience and gaining exposure to Microsoft SharePoint and basic HTML. • Oversaw monthly chargeback reports for John Hancock’s personal computing assets such as desktops, laptops, smartphones, and printers. • Performed data scrubbing and… Show more • Served as the development team lead in an international project for Manulife, John Hancock’s parent company, to create a SharePoint-based website to serve as a company-wide training portal for SharePoint users, gaining valuable leadership experience and gaining exposure to Microsoft SharePoint and basic HTML. • Oversaw monthly chargeback reports for John Hancock’s personal computing assets such as desktops, laptops, smartphones, and printers. • Performed data scrubbing and analysis in preparation for monthly chargebacks using a variety of tools including Microsoft Excel, Microsoft Access, and HP Asset Manager, demonstrating strong analytical skills and attention to detail. Show less



Appro International, Inc.

• United States
• Computer Hardware Manufacturing
• 1 - 100 Employee

• Assembler

  • Jul 2011 - Sep 2011

  San Francisco Bay Area • Gained valuable knowledge about the hardware involved in high performance computing while assembling server nodes. • Developed an understanding of the complexity of information systems while routing cables between servers. • Demonstrated ability to learn quickly by helping train four new employees after just one month of employment.