Experience

North Florida Sales - Anheuser-Busch Budweiser

• Wholesale
• 100 - 200 Employee

• SMALL FORMAT SALES REPRESENTATIVE

  • Mar 2019 - Present

  • Responsible for managing a small format sales route with 55 accounts consisting of C&G, IBS, and Drug/Dollar • Out preformed team members by hitting hard-reaching sales targets and monthly initiatives• Set strategic sales goals and targets based off of volume, revenue, take home and MC$ • Proven sales records for customer and company growth via monthly reports • Reset, merchandised and built attractive displays by utilizing POS (signage, shelf talkers, static clings)• Worked against competitors to gain shelf space, sell in incremental coolers , and purchase new innovation• Forecasted future sales through in-store inventory, previous sales history, and extensive customer account knowledge to create a perfect order every time



Ernie Palmer Toyota

• United States
• Telecommunications
• 1 - 100 Employee

• Sales Professional

  • Jun 2018 - Dec 2018

  • Assisted customers in the car buying process (full vehicle knowledge, test drives, detailing) • Facilitated outstanding customer service by building rapport with customers • Ran credit reports for clients using the program Experian • Communicated frequently with new customers, previous customers, and insurance agencies • Conducted 25-50 phone calls per day to attract and inform potential buyers• Aided in the set up of the vehicle including new features/technology post purchase• Gained exceptional feedback through customer surveys



Universal Orlando Resort

• Entertainment Providers
• 700 & Above Employee

• Valet

  • Jul 2013 - May 2018

  • Supervisory experience in hospitality management: managed 20+ valet employees • Developed strong customer relationships through frequent communication and the use of professional, courteous and ethical interpersonal interaction• Demonstrated exceptional customer service by going above and beyond guest’s specific needs • Provided timely, safe vehicle service • Exhibited cash handling skills by counting money, entering data, & budgeting hourly pay• Documented pay roll for employees by recording clock in/out times and handling tips • Communicated externally and internally with management team• Upheld consistent quality standards



Wet 'n Wild Orlando

• Hospitality
• 1 - 100 Employee

• Senior Lifeguard

  • Aug 2011 - Jan 2013

  • Trained new lifeguards on Red Cross certified techniques to ensure proper safety measures • Provided emergency care and treatment as required until the arrival of emergency medical services.• Excelled at being tested/audited on how to remain calm in emergency situations • Liaison between guest and theme park, creating a fun, safe, responsible environment • Trained new lifeguards on Red Cross certified techniques to ensure proper safety measures • Provided emergency care and treatment as required until the arrival of emergency medical services.• Excelled at being tested/audited on how to remain calm in emergency situations • Liaison between guest and theme park, creating a fun, safe, responsible environment