Experience

Spirit Motor Group

• Ireland
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Sales Executive

  • Jul 2021 - Present



Frank Keane Volkswagen

• Ireland
• Automotive
• 1 - 100 Employee

• Sales Executive

  • Oct 2019 - Jul 2021

  - Sales of new and used vehicle's in line with manufacturer and company sales process. - Adaptable customer qualification to simultaneously build rapport and identify customer needs to present relevant product/'s. - Effective negotiation to maximise IPRU, finance penetration and ad-on sales. - Prospecting for service customer's and finance retention leads through calls, email, video call and CITNOW. - Sales of new and used vehicle's in line with manufacturer and company sales process. - Adaptable customer qualification to simultaneously build rapport and identify customer needs to present relevant product/'s. - Effective negotiation to maximise IPRU, finance penetration and ad-on sales. - Prospecting for service customer's and finance retention leads through calls, email, video call and CITNOW.



Frank Keane BMW

• Ireland
• Automotive
• 1 - 100 Employee

• Product Specialist

  • Aug 2018 - Sep 2019

  - Comprehensive product knowledge with the ability to communicate it to customers in a comprehendible way for the purpose of supporting the sales executive. - Customer qualification: identifying customer types and tailoring service to suit. - The use of an array of digital sales processes i.e. CITNOW video and vehicle configuration system's to build rapport and generate excitement for the brand. - General duties including showroom presentation, product demonstrations in the showroom and on test drives as well as collecting and delivering new customer vehicles. Show less



East Coast Tyres

• Management

  • Nov 2017 - Jul 2018

  - Buying service parts and tyres, negotiating prices with suppliers, keeping ahead of the forecast for special offers to maximise margin and drive return business. - Workshop health and safety standards. - Tyre fitting and vehicle servicing. - Buying service parts and tyres, negotiating prices with suppliers, keeping ahead of the forecast for special offers to maximise margin and drive return business. - Workshop health and safety standards. - Tyre fitting and vehicle servicing.



Donnybrook Fair

• Ireland
• Retail
• 1 - 100 Employee

• Duty Manager

  • Sep 2015 - Oct 2017

  - Staff mentorship and motivation to encourage customer service excellence and display of brand values. - Stock ordering through Retail Solutions system with the aim to maximise KPI's. - Monitoring and Auditing of store departments including Butchery, Delicatessen, Barista, Fruit and Veg and Bakery to ensure accurate stock ordering, HACCP compliance and excellent customer service. - Staff mentorship and motivation to encourage customer service excellence and display of brand values. - Stock ordering through Retail Solutions system with the aim to maximise KPI's. - Monitoring and Auditing of store departments including Butchery, Delicatessen, Barista, Fruit and Veg and Bakery to ensure accurate stock ordering, HACCP compliance and excellent customer service.



East Coast Tyres

• Mechanic

  • Sep 2011 - Mar 2015

  - Tyre fitting. - Vehicle servicing. - Local business development: door to door, calls. - Ordering stock. - Health and Safety. - Tyre fitting. - Vehicle servicing. - Local business development: door to door, calls. - Ordering stock. - Health and Safety.



Tesco

• United Kingdom
• Retail
• 700 & Above Employee

• Store Assistant

  • Sep 2010 - Oct 2011

  - Packed deliveries throughout the day under direction from Line Manager. - Shifts on Checkouts as well as time on the Night Team. - General operative duties as directed by Line Manager and Duty Manager (POS, cleaning, customer service queries) - Packed deliveries throughout the day under direction from Line Manager. - Shifts on Checkouts as well as time on the Night Team. - General operative duties as directed by Line Manager and Duty Manager (POS, cleaning, customer service queries)