Scurry Miller

President and CEO at Children's Home Association of Illinois
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • English Native or bilingual proficiency
  • Spanish Elementary proficiency

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Sonja S. Narcisse

It is a pleasure to write a recommendation for Scurry Miller. We worked together at Covenant House International in NYC. He was highly respected as a subject matter expert in the area of child protective services and the business in general. Leaders sought him out for counsel and employees respected him for his advocacy. He has a wonderful ability to capture the hearts and minds of people he interacts with. It was an absolute delight to work with someone of such high caliber and dedication.

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Credentials

  • Licensed Child Care Administrator, LCCA,
    Texas Department of Family and Protective Services

Experience

    • United States
    • Individual and Family Services
    • 100 - 200 Employee
    • President and CEO
      • Nov 2022 - Present

      Manage all aspects of the agency and lead the executive team in a mission-driven and transformative way. The Children’s Home Association of Illinois provides community support services to at-risk youth, those who love and care for them, and those who no longer can. The Children’s Home Association of Illinois has provided critical care to children and families in Central Illinois for over 150 years. Currently operating from over 10 locations in the Peoria area and servicing children from throughout the state of Illinois, CHAIL’s 400+ employees provide support services to all at-risk youth. Some of the programs we offer are the Keifer School serving students struggling because of severe emotional, behavioral, and or learning challenges, and the Autism Academy (AFA), which is a unique program designated to meet the needs of students with complex sensory and communications challenges that have significantly impacted their ability to make educational progress. Services are offered to begin in utero with pregnancy support resources to at-risk mothers and extend to the age of 24 years old. The agency responds to all needs of youth in our community ranging from homelessness, behavioral health services, residential care, and placement services.

    • United States
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Executive Director
      • Jan 2022 - Jul 2022

      Responsible for the management of all functional areas of the agency, including operations, program management, job placement, administration, human resources, development, strategic planning, and board relations. Executed a capital campaign for two building projects that totaled over 25 million dollars. Designed and developed 100+ supportive housing units for those living with HIV. Ensured the efficient operations of the compliance management plan, metrics, and reporting. Oversaw information technology, including the re-evaluation of infrastructure, IT security policies, ongoing maintenance, and updating of systems, hardware, and software for office and remote work. Streamlined the human resources department, policies, and procedures and managed all aspects of a DEI plan for the agency. Provided periodic financial reports to the Executive Committee and Board of Directors. Coordinated with and transparently informed the Board of Directors on all key decisions or activities that could impact the organization’s public reputation, financial viability, operational sustainability, and program effectiveness. Provided day-to-day management, leadership, and guidance to staff, while modeling and promoting a positive culture with an emphasis on DEI. Collaborated to perform donor prospecting and cultivation. Ensured effective communication with all funders. Responsible for all aspects of the agency budget development process and implementation. Teamed up with grant writers in applying for public and private funding opportunities. Worked in partnership with staff on effective communication and public relations activities in alignment with strategic goals for raising brand awareness, including newsletters, social media engagement, press releases, and media coverage.

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Chief Program Officer
      • Jan 2019 - Dec 2021

      Oversaw all of Covenant House Texas facilities, programs, and service delivery systems, including Housing, Career Development and Education, Counseling, Centralized Intake, Street Outreach, After Care, and Prevention. Managed the overall facility and ensured operational efficiencies. Developed a project management plan to relocate a 120-bed campus. Designed operational policies for a temporary location. Created a culture shift around DEI and aligned policies, practices, goals, and objectives to meet employees’ needs. Oversaw all aspects of the agency’s safety and security, compliance, and risk management. Collaborated with senior leadership and the board to develop a 50-million-dollar Capital Campaign to redevelop an aging campus. Involved in the planning, developing, and executing of strategic initiatives, with specific emphasis on business infrastructure, developing programs with evidence-based practices, and incorporating data for continuous quality improvement.

    • United States
    • Non-profit Organizations
    • 300 - 400 Employee
    • Vice President of Operations/Site Liaison
      • Feb 2018 - Jan 2019

      For over 40 years, Covenant House International (CHI) has sheltered and cared for homeless young people and youth exiting foster care. CHI has a total operating budget of 180 million across 31 cities and 6 countries. Responsible for managing a portfolio of Covenant House sites comprised of 380 employees and a combined budget of 34 million. Partnered with the Executive Directors at sites to drive performance and outcomes, leverage opportunities for expansion and quality improvement. Proactively identified, mitigated and managed risk at both the site and network levels. As a member of CHI team, worked collaboratively with other CHI departments and staff to support sites and facilitate their efforts to deliver high-quality services for families and vulnerable young people.

    • United States
    • Individual and Family Services
    • 300 - 400 Employee
    • Chief Program Officer
      • Jul 2015 - Jan 2018

      Responsible for the oversight and operation of 17 multi-site programs divided into 4 divisions with 100 employees: Housing and Homelessness Services; Family Programming and Counseling; Education and Workforce; Administration and Intake. Worked with Child Placing Agencies and DFPS to find homes for youth. Coordinated the accreditation process for programs and successfully received accreditation from the Council of Accreditation for non-profits. Provided senior leadership for the strategic direction of the agency and all programs. Oversaw the budget development process, monitored spending, and made prudent use of funds. Designed and implemented an operational infrastructure that streamlined processes. Served on the Risk Management Committee and ensured risk mitigation and implemented corrective action plans. Systematically engaged employers in the community and matched employers’ needs with qualified job candidates. Developed systems to streamline processes, increase productivity and increase profit margins. Codified reports for both internal and external stakeholders that involve complex data collection and analysis. Worked with the Executive Team to ensure that the most effective and highest quality of services were being provided. Collaborated with local businesses, city, state and federal agencies to establish partnerships and ensure sustainable funding. Reviewed RFPs and participated in the process of developing funding proposals for projects and initiatives. Participated in fundraising events and connected with key donors.

    • Division Director, Housing and Homeless Services
      • Oct 2013 - Jul 2015

      Oversaw all aspects of the Housing Division which include the following 8 multi-site Programs: Young Mom’s and Babies Housing Program; Emergency Shelter; Transitional Living Program; Supportive Housing; Permanent Supportive Housing; Affordable Housing; Rapid Rehousing; Street Outreach Program. Responsible for the training, supervision, and development of a team comprised of 60 employees. Created a strengths-based approach to encourage employee accountability, development and the promotion of TEAMWORK. Researched and implemented innovative evidence-based programs for each contract in accordance with best practices. Established integrated processes for collecting data, measuring program performance and quality improvement.

    • Director, Emergency Shelter
      • Mar 2012 - Oct 2013

      Managed the overall operations of an Emergency Shelter serving children in foster care, youth, and young adults. Set up a case management system to monitor client’s progress towards their education and career goals. Facilitated the hiring, training, and supervision of 35 employees comprised of management staff, case managers and youth care workers. Conducted quality assurance audits to ensure compliance with funding sources and state licensing regulations.

    • United States
    • Individual and Family Services
    • 1 - 100 Employee
    • Manager, Social Services
      • Nov 2010 - Mar 2012

      Managed the overall operations of an outpatient counseling program utilizing evidence-base curriculum and serving 900 clients annually. Oversaw a multi-site program for two specialty courts which included DWI offenders and Youthful offenders. Effectively motivated, lead and supervised a staff of 12 employees utilizing a team approach in a fast-paced environment. Established relationships with employers and coordinated with other community agencies for job placement. Tracked program success by evaluating cumulative data and making program modifications based on these results. Communicated and coordinated with other community agencies to establish collaborative relationships.

    • Coordinator, Housing Program
      • Feb 2010 - Nov 2010

      Developed and implemented a Permanent Housing program for homeless young people ages 18-24. Planned, developed and established policies and procedures for the Foot Steps program. Managed the day-to-day operations and provided client case management services and support. Oversaw the prudent spending of the budget and made purchases according to the grant guidelines. Prepared evaluations and statistical reports on program outcomes and devised improvements based on the results. Collaborated and worked across divisions to develop positive working relationships and improve overall agency cohesion.

    • United States
    • Consumer Services
    • 1 - 100 Employee
    • CEO, Small Business
      • Aug 2002 - Feb 2010

      Owner Entrepreneurial Small Business - Sun Shine Home Services, Inc- Austin, TX 8/02 - 2/10 Built a local business from inception to a profitable small business caring for apartments and residential properties. Responsible for business development, sales, marketing and acquisition of customers and accounts. Developed innovative technology practices to expedite processes and integrated a 360 approach. Increased revenue and customer base year-over-year by strategizing sales and focusing on niche areas. Interviewed, hired and managed all aspects of employee performance, staff development and evaluations. ‘Hands-on’ management of the business including budgeting, scheduling, projections, and operations. Coordinated daily staffing, supervision and service delivery for commercial and residential accounts. Effectively managed customer relationships and negotiated positive service recovery when needed. Evaluated and created procedures for quality service delivery and ensured that the highest level of service was provided.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Career Counselor
      • Feb 1999 - Nov 2003

      Supported the largest career center on the UT campus and focused on student success. Assisted individuals in the career exploration and the decision-making process. Supported the largest career center on the UT campus and focused on student success. Assisted individuals in the career exploration and the decision-making process.

    • Manager
      • Nov 1996 - Dec 1998

      Functioned in the role of Program Manager for the residential SMART program and was responsible for all aspects of personnel management as well as day-to-day treatment operations and case management. Functioned in the role of Program Manager for the residential SMART program and was responsible for all aspects of personnel management as well as day-to-day treatment operations and case management.

    • Facility Director
      • Jul 1993 - Oct 1996

      Responsible for the operation of a 100 bed secure juvenile residential treatment program, 'Serious Habitual Offender Program' (SHOP). Developed an empty building into a 50-bed secure facility for dually diagnosed juveniles and oversaw all aspects of program development. Responsible for the operation of a 100 bed secure juvenile residential treatment program, 'Serious Habitual Offender Program' (SHOP). Developed an empty building into a 50-bed secure facility for dually diagnosed juveniles and oversaw all aspects of program development.

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Clinical Manager
      • Apr 1990 - Jun 1993

      Managed two juvenile programs providing both inpatient and aftercare services. Established partnership relationships with community agencies including funding sources and utilization review companies. Managed two juvenile programs providing both inpatient and aftercare services. Established partnership relationships with community agencies including funding sources and utilization review companies.

    • Brazil
    • Civic and Social Organizations
    • Program Director
      • Mar 1989 - Mar 1990

      Managed an outpatient substance abuse program for youth. Managed an outpatient substance abuse program for youth.

    • United States
    • Motor Vehicle Manufacturing
    • Junior Counselor
      • Nov 1984 - Mar 1989

      Trained as a counselor to work in substance abuse treatment with youth. Trained as a counselor to work in substance abuse treatment with youth.

Education

  • LaSalle University
    Master of Science - MS, Counseling of Chemical Dependency
    1994 - 1996
  • LaSalle University
    Bachelor of Science - BS, Chemical Dependency
    1994 - 1996

Community

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