Scott Townsend

Quality Assurance Team Lead at OCS Ontario Cannabis Store
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Contact Information
us****@****om
(386) 825-5501
Location
Toronto, Ontario, Canada, CA

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5.0

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William D Fraser, PSM

Scott Townsend is a dedicated QA professional who takes advantage of every opportunity to learn and grow. His ability to analyze sophisticated issues and present various scenarios is a valuable commodity for any organization.

Snow Yuan

Scott is a highly-motivated individual who works very hard to make test plans and meet corporate needs. He's very knowledgable in our system and happy to help others to perform special test requirements. He is also a very pleasant person to work with, very positive, very kind.

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Credentials

  • Canadian Securities Course
    CSI Global Education Inc
  • Technical Analysis Course
    CSI Global Education Inc

Experience

    • Canada
    • Retail
    • 200 - 300 Employee
    • Quality Assurance Team Lead
      • Dec 2021 - Present

      ● Led the OCS QA Team across multiple initiatives, including D365 ERP, Retail, wholesale portal, eCommerce, and data transformation. During my time as team lead the QA decreased defect leakage into the production environment from around 10% to 5%. Direct and guide team members to meet deadlines and release high-quality products. Manage the coordination of testing activities with other departments and interpret detailed information provided by BSAs. Participate in planning sessions and identify/resolve conflicts between initiatives. Work with individual project teams during the project definition stage. Review planned activities for future projects, participate in planning sessions and help resolve conflicts. Manage the coordination of day-to-day testing efforts for assigned application systems and project testing efforts with other testing personnel, end users, technical support and development areas. Worked and communicated with the product, project owners and business partners to meet project deadlines and requirements. Own and maintain relationships with 3rd party vendors, partners, and consulting companies. Show less

    • Senior Quality Assurance Specialist
      • May 2021 - Dec 2021

      Analyzed end-to-end business requirements, user stories, and functional and technical specifications. Provided end-to-end test estimates, scope and timeline to project teams. Created end-to-end test plans, scenarios, and test cases for the e-Commerce, Wholesale, ERP F&O and WMS systems. Conducted test deliverable reviews and acquired signoff from project and business stakeholders. Generate and analyze QA metrics, QA updates and status reports for management, project and business teams.

    • Canada
    • Biotechnology Research
    • 1 - 100 Employee
    • Quality Assurance
      • Oct 2020 - Jan 2021

  • Fractal Data Solutions
    • Toronto, Ontario, Canada
    • Founder and CEO
      • Oct 2019 - Oct 2020

      Consultant company specialising in Data Engineering and Machine Learning Consultant company specialising in Data Engineering and Machine Learning

    • Canada
    • Financial Services
    • 300 - 400 Employee
    • IT Analyst - Quality Assurance, Data Management Systems
      • May 2011 - Apr 2019

      Created Automation tools in Python to test migration to JAMS Scheduler Executed test cases for DMS Projects; produced quality plans for the Security Master and Index Master projects and data systems.Efficiently worked with Business Analyst and UAT to ensure proper testing of Projects, as well as skilfully functioned with Business Analyst to define the requirements for sprint work.Maintained requirements traceability for small enhancement sprints. Log and track bug reports in JIRA.Test plans and test cases in QASympony.Created and maintained an in-house automated tool for regression testing.Created weekly and end of sprint reports for QA test progress and statuses.Ran Sprint Retrospectives and wrote the DMS best practice guidelines for Technical/Code reviews.Tested data hierarchy and quality for new data processes in Markit EDM. Show less

    • IT Analyst - Data Management Operations
      • Sep 2014 - Apr 2015

      Facilitated business partners in queries regarding data issues every day MarkitEDM and Managed Data Store processes, such as data quality management, exception handling, and duplicates. Proficiently performed ad hoc processes, including Bloomberg intraday request, reposts, overrides, ticker adds, and file format changes.Data Analysis of data feeds with EXCEL and MarkitEDM.o Created and maintained working relationships with vendors to help troubleshoot issues with incoming data.o Created and maintained working relationships with downstream users to help troubleshoot any issues with Managed Data Store.Validated the data completeness and the data quality of the data feeds and the mastered data.Used the MarkitEDM tool and SQL Quires to troubleshoot issues with the financial data in the Managed Data Store and the RAW Data Store.Created and executed test cases on high profile data projects, Updated process documentation including new tasks and processes from new feeds and vendors. Show less

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Senior Team Lead - Automated and Performance Testing Division
      • Dec 2009 - Apr 2011

      Successfully managed the testing for Performance Improvements of the software in development; interacted with clients to demonstrate Automated Testing Suite, in addition implemented new projects to enhance the overall scope of the Automated Testing Program.Organized the Automated Testing for all releases of R-Wealth, R-Broker and R-Funds, as well as functioned with managers and vice president of Operations to create corporate plan.

    • Team Lead - Automated & Performance Testing Division
      • Feb 2008 - Dec 2009

      Successfully managed the testing for Performance Improvements of the software in development; interacted with clients to demonstrate Automated Testing Suite, in addition implemented new projects to enhance the overall scope of the Automated Testing Program.Organized the Automated Testing for all releases of R-Wealth, R-Broker and R-Funds, as well as functioned with managers and vice president of Operations to create corporate plan.

    • Analyst - Automated Testing & Quality Assurance Division
      • Aug 2005 - Feb 2008

      Completed automated/regression tests, and performance testing of software, as well as competently worked with business analysts to generate accurate and correct software test plans.

    • Senior Data Technician
      • Oct 2001 - Jul 2005

      is a company that performs accurate rating of road systems including data collection, processing, and quality control for vehicle-based, non-destructive testing on multi-million-dollar infrastructure-management projects. As a senior data technician, I: Organized and executed action plans to maximize daily collection, and ensure efficient and timely repairs and effective preventative maintenance to vehicles and equipment. Demonstrated capabilities of data collection hardware/software to potential and existing customers. Managed, organized and trained data-collection crews with minimal supervision, and troubleshoot and repair hardware and software subsystems. Gained extensive experience working with various network and PC systems. Additional equipment included roughness and texture lasers, ultrasonic sensors, and grade sensors. Performed administrative functions, including shipping data, daily contact reports, expenses, and time sheets including taking over the responsibility for a project which was 2 months behind, and completing it on-time through hard work and excellent organization. Show less

Education

  • Academy of Applied Pharmaceutical Sciences
    Cannabis – Management, Quality and Edibles Diploma
    2020 - 2021
  • Ryerson University - G. Raymond Chang School of Continuing Education
    Machine Learning
  • Udacity
    Data Engineer NanoDegree, Data Modeling/Warehousing
    2019 - 2019
  • Fanshawe College
    Diploma, Computer Programming
    1999 - 2000
  • University of Western Ontario
    Bachelor of Arts (BA), Anthropology
    1994 - 1998
  • Canadian Securities Institute
    Canadian Securities Course
  • Canadian Securities Institute
    Technical Analyst Course
  • Hands On Technology Transfer (HOTT)
    SQL Programming

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