Scott Millward
Managing Principal at RAC Leadership- Claim this Profile
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Topline Score
Bio
Dana Taylor
Working with Scott was a pleasure. He is a strong leader, and he takes time to truly understand the organization, the culture and his team before making change. I enjoyed working with him on a number of projects, and I could always count his optimism, integrity and strategic thinking.
Tiffany H.
I worked with Scott recently on several strategic projects and I enjoyed the experience because he is a great human! It’s a bonus that he also has fantastic leadership skills, is results oriented and achieves this while being strongly collaborative.
Corrina Vratny
Scott is a world-class leader. He’s results and value focused with a heart and humor that makes him a pleasure to work with. Scott’s confidence in the capability of the teams he leads and coaches is infectious and inspiring. Learning and Development grew in capability, innovation, and influence under his leadership. Scott’s understanding of people and human behavior is something I saw as one of his most potent assets. He’s an excellent relationship builder with keen insight into the people on his team and throughout the organization. His capacity to bring that human understanding together with organizational goals enables the initiatives that Scott champions to have long-lasting positive impact. I will very much miss his people-centered, open, creative, and collaborative approach and know that those same characteristics will be much appreciated in the next organization lucky enough to have him.
Dana Taylor
Working with Scott was a pleasure. He is a strong leader, and he takes time to truly understand the organization, the culture and his team before making change. I enjoyed working with him on a number of projects, and I could always count his optimism, integrity and strategic thinking.
Tiffany H.
I worked with Scott recently on several strategic projects and I enjoyed the experience because he is a great human! It’s a bonus that he also has fantastic leadership skills, is results oriented and achieves this while being strongly collaborative.
Corrina Vratny
Scott is a world-class leader. He’s results and value focused with a heart and humor that makes him a pleasure to work with. Scott’s confidence in the capability of the teams he leads and coaches is infectious and inspiring. Learning and Development grew in capability, innovation, and influence under his leadership. Scott’s understanding of people and human behavior is something I saw as one of his most potent assets. He’s an excellent relationship builder with keen insight into the people on his team and throughout the organization. His capacity to bring that human understanding together with organizational goals enables the initiatives that Scott champions to have long-lasting positive impact. I will very much miss his people-centered, open, creative, and collaborative approach and know that those same characteristics will be much appreciated in the next organization lucky enough to have him.
Dana Taylor
Working with Scott was a pleasure. He is a strong leader, and he takes time to truly understand the organization, the culture and his team before making change. I enjoyed working with him on a number of projects, and I could always count his optimism, integrity and strategic thinking.
Tiffany H.
I worked with Scott recently on several strategic projects and I enjoyed the experience because he is a great human! It’s a bonus that he also has fantastic leadership skills, is results oriented and achieves this while being strongly collaborative.
Corrina Vratny
Scott is a world-class leader. He’s results and value focused with a heart and humor that makes him a pleasure to work with. Scott’s confidence in the capability of the teams he leads and coaches is infectious and inspiring. Learning and Development grew in capability, innovation, and influence under his leadership. Scott’s understanding of people and human behavior is something I saw as one of his most potent assets. He’s an excellent relationship builder with keen insight into the people on his team and throughout the organization. His capacity to bring that human understanding together with organizational goals enables the initiatives that Scott champions to have long-lasting positive impact. I will very much miss his people-centered, open, creative, and collaborative approach and know that those same characteristics will be much appreciated in the next organization lucky enough to have him.
Dana Taylor
Working with Scott was a pleasure. He is a strong leader, and he takes time to truly understand the organization, the culture and his team before making change. I enjoyed working with him on a number of projects, and I could always count his optimism, integrity and strategic thinking.
Tiffany H.
I worked with Scott recently on several strategic projects and I enjoyed the experience because he is a great human! It’s a bonus that he also has fantastic leadership skills, is results oriented and achieves this while being strongly collaborative.
Corrina Vratny
Scott is a world-class leader. He’s results and value focused with a heart and humor that makes him a pleasure to work with. Scott’s confidence in the capability of the teams he leads and coaches is infectious and inspiring. Learning and Development grew in capability, innovation, and influence under his leadership. Scott’s understanding of people and human behavior is something I saw as one of his most potent assets. He’s an excellent relationship builder with keen insight into the people on his team and throughout the organization. His capacity to bring that human understanding together with organizational goals enables the initiatives that Scott champions to have long-lasting positive impact. I will very much miss his people-centered, open, creative, and collaborative approach and know that those same characteristics will be much appreciated in the next organization lucky enough to have him.
Experience
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RAC Leadership
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United States
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Business Consulting and Services
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1 - 100 Employee
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Managing Principal
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Oct 2020 - Present
RAC Leadership is a solution provider for businesses that leverage executive talent as a part of their value creation strategy. I am responsible for partnering with clients to improve leadership performance at scale, and make their organizations more effective. Utilizing RAC’s world class executive assessment and coaching capability I craft and deliver bespoke experiences that solve for our partner’s specific leadership challenges. This includes solutions such as customized executive coaching, cohort-based development programs, team performance interventions, strategic offsites and more. RAC has a strong track record of delivering results as evidenced by the number of clients who consistently refer and rehire our firm.
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Panera Bread
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United States
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Restaurants
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700 & Above Employee
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SVP, Learning and Development / Internal Communication
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Sep 2017 - Oct 2020
Led a team of multi-faceted professionals as we transformed the associate experience at Panera into "work as it should be". Our efforts were wide-ranging including a comprehensive employee value proposition aligned with Panera's strategic goals; a re-imagined onboarding and training experience, and a full organization redesign for our retail bakery-cafes and overhead support roles. I was able to craft a clear vision that was executed through creative uses of technology, sound change management practices, and the most resilient team I have ever assembled.
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Farmers Insurance
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United States
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Real Estate
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100 - 200 Employee
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Chief Learning Officer
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Sep 2015 - Aug 2017
Leading the incredible team of professionals at The University of Farmers in helping our agents, and corporate employees, make you smarter about insurance.
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Chief Talent Development Officer
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Aug 2013 - Sep 2015
Responsible for creating and executing the company’s employee development strategy. This effort is tightly linked to corporate objectives and managed in collaboration with senior leaders of the business. Duties include: • Working with peers in the business and HR to craft a comprehensive people strategy for Farmers. • Design and lead the CEO’s, Farmers Leadership Team meetings for the top 130 leaders. A twice per year 1-day event to strengthen leader alignment and drive the execution of the strategy. Introduced “100-day sprints” which have become a global methodology for driving the business forward. • Craft and maintain our board member competency profile and execute on development paths to enable Board of Regents members to develop into Board of Governor members.• Build and deliver Farmer’s high potential leader development strategy ensuring a consistent bench of “ready now” successors. This includes executive coaching as well as formal and experiential learning. A heavy emphasis is placed on new technology and the utilization of cutting edge learning innovation.• Created Farmers academies to drive enterprise-wide “learning campaigns” in strategically relevant subjects. Recently completed “1000 effective development conversations in 100 days” effort.• Represent Farmers talent interests and The University of Farmers brand externally via conference presentations, board participation, industry collaboration. Currently serving on executive advisory board of Skillsoft (SKIL)
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Vice President, Learning and Organization Development
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Sep 2012 - Aug 2013
My expanded duties in this role focus on providing organization re-design, change management and succession planning consultation.
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Director, Learning and Organization Development
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Nov 2009 - Sep 2012
I oversee a team of professionals covering three disciplines: Learning and Development, Organization Development and Change Management. Each group is responsible for improving the business performance of WB by growing the capabilities of our employees in strategically important ways. This includes the coordination of change management and training efforts for global systems implementations, as well as, the creation of the WBLN (Warner Bros. Learning Network). A recognizable brand for employees seeking development opportunities, the WBLN includes a web portal with single click connections to thousands of development assets and learning opportunities. There is also an emphasis on requesting specific development and sharing one's own expertise with the WB community. Other duties include the design and implementation of organization development interventions at the local and company-wide level. This includes large-scale projects that drive, and are driven by, business strategy. Examples include: our employee engagement survey, performance review process, executive coaching protocols and executive succession planning. Local, client-driven, projects are also frequently required such as planning and executing division-level off-sites, skills-development interventions, certification curriculum design. These are typically customized to the needs of executives in support of their strategic imperatives. A significant component of the work that we do is strategic talent management based on deep understanding of both the needs of our larger business and the individual challenges of our executives.
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Fox Networks Group
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United States
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Entertainment Providers
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300 - 400 Employee
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VP OD and Training
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Jun 2008 - Nov 2009
Oversee the training and OD function for approximately 3400 employees including: > Design, development and delivery of talent management processes such as: • Goal Setting • Performance Reviews • Succession Planning • Career Pathing • Competency Profiling • Development Planning > Design and delivery of professional skills and management training > Design and delivery of organization development interventions such as: • Executive coaching • Team Building • Organization Design • Change Management
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Health Net, Inc.
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United States
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IT Services and IT Consulting
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Organization Development Manager
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Jul 2007 - Jun 2008
• Manage the creation and implementation of OD initiatives 10,000-employee health care company • Partner with leaders, using workforce metrics and analysis, to tailor people plans for business success• Guide corporate people strategy through collection and interpretation of climate survey data • Oversee development, integration and education for “COMPASS” talent management systems Includes: LMS, performance management, goal setting, development planning, rewards and recognition• Developed enterprise learning governance model for Health Net
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Senior Change Management & OD Consultant
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Nov 2005 - Jul 2007
• Managed $2M budget for department• Oversaw change management for all enterprise-wide HR projects• Developed corporate change management model to drive integrated talent management philosophy• Project manager for Learning Management System purchase and implementation (10,000 users)• Collected and analyzed workforce metrics for Health Net business units and built planning dashboard • Helped Health Net leaders develop a people strategy for meeting business objectives• Facilitated various leadership development modules based on the Hay methodology• Responsible for coordinating department internship program
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University of Southern California
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United States
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Medical Practices
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1 - 100 Employee
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Human Factors Engineer
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Aug 2000 - Oct 2005
• Applied human communication research to engineering projects for improved technology solutions• Developed web-based and classroom training content for human communication systems• Organized and conducted product usability studies and incorporated findings into user interface design• Wrote grant proposals, tech reports and conference presentations boosting lab funding and visibility• Supervised lab of 30+ graduate students and provided “communication skills” coaching
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Professor of Communication (Adjunct)
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Aug 2000 - Aug 2005
• Taught undergraduate courses in business communication and team communication• Helped develop curriculum for the school of communication• As elected liaison between faculty and Ph.D. students, participated on faculty hiring committees • 2004 Outstanding Teaching and Mentoring Award Nominee, USC Parent's Association • 2004 International Communication Association Graduate Student Teaching Award Nominee • 2004 & 2005 Who's Who Among America's Teachers
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Education
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University of Southern California
Ph.D., Communication: Technology and Public Policy -
California State University-Sacramento
MA, Intercultural Communication -
University of California, Berkeley
BA, Legal Studies -
Vacaville High School
