Experience

Trellance

• United States
• Financial Services
• 100 - 200 Employee

• Director Program Management

  • Apr 2022 - Present

  Tampa, Florida, United States Trellance is the leading provider of data analytics and business intelligence solutions, professional services and consulting for credit unions. The company’s solutions and services, together with the patented common data model of its signature M360 product, are used by credit unions to find actionable insights, improve member experience and achieve portfolio growth



Fintrust

• Consultant - Director Client Delivery Management

  • Aug 2021 - Apr 2022

  United States



Fiserv

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Implementation Manager

  • Sep 2020 - Aug 2021

  Dallas-Fort Worth Metroplex



Mindlance

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Consultant – Fiserv

  • Mar 2020 - Sep 2020

  Frisco, Texas, United States



Randstad Digital Americas

• United States
• IT Services and IT Consulting
• 500 - 600 Employee

• Consultant - Bank of America

  • Apr 2019 - Feb 2020

  Dallas/Fort Worth Area



Cardtronics

• United States
• Financial Services
• 200 - 300 Employee

• ATM Solutions Manager

  • May 2018 - Feb 2019

  Frisco TX World's Largest ATM Operator; Cardtronics is a global growth company expanding ATM management and cash access for all. As the world’s largest ATM operator, Cardtronics employs its substantial scale and innovation advantages to deliver more transactions to every ATM, to enhance consumer convenience around the corner and across continents, and to enable financial institutions to focus on their customers while Cardtronics manages their far flung ATM operations.



MoneyGram International

• United States
• Financial Services
• 700 & Above Employee

• Senior Manager, Project Delivery

  • Jul 2016 - Feb 2018

  Frisco, TX Direct Manager for a globally dispersed staff of 30, accountable for a departmental budget of $6M with direct hands on budget management of $3.5M in contractor spend. Team delivery of 60-80 project/releases valued > $500M. • Achieved $2M in savings by better resource tool management and vendor cost management leading to favorable impacts to quarterly public reporting. • Implemented bimodal (Waterfall/SCRUM) process, the development of Centers of Excellences in both delivery… Show more Direct Manager for a globally dispersed staff of 30, accountable for a departmental budget of $6M with direct hands on budget management of $3.5M in contractor spend. Team delivery of 60-80 project/releases valued > $500M. • Achieved $2M in savings by better resource tool management and vendor cost management leading to favorable impacts to quarterly public reporting. • Implemented bimodal (Waterfall/SCRUM) process, the development of Centers of Excellences in both delivery approaches leading to an overall efficiency in delivering customer & market ready work quicker with better quality. • Led the delivery and training of Change Management (Prosci: ADKAR) across the global organization to better handle both human and technical changes as per project deliveries. • Owned key relationships with executive management (Dir. VP, SVP, EVP) including keeping them apprised of project and program status, achieved milestones, and metrics; securing buy-in, approval, and support as necessary.

• Senior Manager, Project Delivery

  • Jan 2015 - Jun 2016

  Warsaw Poland Accountable for the opening of new business center in Warsaw Poland, developing new leadership personal, creating new European project delivery team, ensure build out of new facility to meet on-boarding of 900 headcount staff.

• Project Manager

  • Jun 2012 - Dec 2014

  Lakewood, CO Oversee development and execution of new business initiatives designed to promote market share, revenue increases, and client base. Handle multiple project assignments on time and expeditiously while delivering project and program documentation with high quality results that have consistently exceeded owner’s expectations. • Lakewood Project Manager for new Dodd-Frank legislation affecting all domestic / international product lines. • Product project manager of MoneyGram’s Online… Show more Oversee development and execution of new business initiatives designed to promote market share, revenue increases, and client base. Handle multiple project assignments on time and expeditiously while delivering project and program documentation with high quality results that have consistently exceeded owner’s expectations. • Lakewood Project Manager for new Dodd-Frank legislation affecting all domestic / international product lines. • Product project manager of MoneyGram’s Online operations support center. • Managed the technical design and deployment of new Global Complaints Management System to identify customer issues and expedite their resolution. • Global Customer Care operations Change Management owner. • Spun off Property Bridge product from company’s portfolio and transitioned Call Center function to new owners.



IntelliSource

• United States
• Outsourcing and Offshoring Consulting
• 100 - 200 Employee

• Project Manager - Supporting MoneyGram International

  • Sep 2011 - Jun 2012

  Lakewood, CO



Navarro Research and Engineering

• United States
• Environmental Services
• 200 - 300 Employee

• Procurement Specialist, Wind & Water Energies - Supporting the Department of Energy

  • May 2009 - Dec 2010

  Oversaw and administered more than 200 highly political and publicly visible projects from cradle-to-grave––with individual values on several exceeding $100M. Provided contract administration, project management and procurement support to the U.S. DOE Wind and Hydro Power Team. • Managed aspects of Pre-Award Process / Bidding and Selection; Contract Negotiation and Project Administration through Final Closeout, Property Disposition, Financial Reporting and Deliverables. • Industry… Show more Oversaw and administered more than 200 highly political and publicly visible projects from cradle-to-grave––with individual values on several exceeding $100M. Provided contract administration, project management and procurement support to the U.S. DOE Wind and Hydro Power Team. • Managed aspects of Pre-Award Process / Bidding and Selection; Contract Negotiation and Project Administration through Final Closeout, Property Disposition, Financial Reporting and Deliverables. • Industry Spokesperson for government funding through RFP / FOA process for hydrokinetic projects. Show less



Colorado Technical University

• United States
• Higher Education
• 700 & Above Employee

• Admissions Coordinator

  • Dec 2007 - Jun 2009

  Directed sales and marketing initiatives and recruiting efforts targeting U.S. military. Trained expert in educational benefits for military personnel. • Succeeded in making the university a top choice and generated a 20% growth in new student enrollments. • Managed relationships with the Project Management Institute as liaison with the university to promote CEC as a top Globally Accredited Project Management Education Provider. • Served as Volunteer Director for the PMI local… Show more Directed sales and marketing initiatives and recruiting efforts targeting U.S. military. Trained expert in educational benefits for military personnel. • Succeeded in making the university a top choice and generated a 20% growth in new student enrollments. • Managed relationships with the Project Management Institute as liaison with the university to promote CEC as a top Globally Accredited Project Management Education Provider. • Served as Volunteer Director for the PMI local affiliate. Show less



EchoStar Satellite Services L.L.C.

• United States
• Telecommunications
• 100 - 200 Employee

• Communications Specialist

  • Aug 2006 - Dec 2007

  • Initiated and planned increased proficiency process of communications between field staff, contractors and consumers regarding timely completion of service requests. • Utilized risk analysis to identify service problem areas within department. • Executed service requests scheduling across a multiple states region. • Managed contractual obligations and scheduling for multiple contractors providing service to Dish Networks service clients. • Developed and trained new staff… Show more • Initiated and planned increased proficiency process of communications between field staff, contractors and consumers regarding timely completion of service requests. • Utilized risk analysis to identify service problem areas within department. • Executed service requests scheduling across a multiple states region. • Managed contractual obligations and scheduling for multiple contractors providing service to Dish Networks service clients. • Developed and trained new staff regarding the communications operation process for multiple roles. Show less



HealthOne AirLife

• Ground Operations Manager / Communications Specialist

  • Sep 1997 - Apr 2005

  Managed risk, safety, and daily operations for Critical Care Ground Transport servicing a 5-state region. Initiated, negotiated, and administered a profitable multi-year vendor service contract. • Instrumental in achieving National Accreditation and Critical Care Ground Transport growth surpassing the historically dominant Air Medical Transport side of operations by a five-fold increase in service. • Member of the Safety Team responsible for risk analysis of all operations and… Show more Managed risk, safety, and daily operations for Critical Care Ground Transport servicing a 5-state region. Initiated, negotiated, and administered a profitable multi-year vendor service contract. • Instrumental in achieving National Accreditation and Critical Care Ground Transport growth surpassing the historically dominant Air Medical Transport side of operations by a five-fold increase in service. • Member of the Safety Team responsible for risk analysis of all operations and recommendations for policy procedure training to comply with HealthOne, OSHA, DOT and related safety regulations. Show less