Scott Wong

Senior Software Engineer at Momentive-AI
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Contact Information
us****@****om
(386) 825-5501
Location
San Mateo, California, United States, US

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Experience

    • United States
    • Internet Publishing
    • 500 - 600 Employee
    • Senior Software Engineer
      • Sep 2018 - Present

      Full stack software engineer with a focus on subscription plans, prices, features, pricing and checkout, and A/B testing. - As Project Lead, led a team of 7 core developers as for Contributor Seats, a product designed to offer a cost-efficient supplement to SurveyMonkey's per-seat team pricing model for price sensitive customers. This effort required thoughtful coordination across 8 engineering teams to guarantee a smooth product launch. It also required a close partnership with Product, Design, Marketing, Finance, and Legal to flesh out the product design while identifying edge and corner customer cases and proposing solutions. - As Technical Lead on Contributor Seats, I architected simple but scalable data models to represent the new product, designed APIs optimized for clean integration with our existing microservice architecture, provided direct implementation guidance to peers, guided QA through developing a robust testing plan, and developed much of the core purchase and fulfillment logic. Previously: - Architected and later refactored a product and pricing microservice to serve as a single source of truth for product definitions, prices, product feature sets, upgrade recommendations, built from the ground up to support international A/B testing. - Principal front-end engineer/architect on a total refactor of our product checkout page from a mixed collection of YUI/Jquery plugins to React, built . - Mentored junior/mid-level Billing engineers in test-driven development, Python and Javascript best practices, and architecting applications to support A/B testing. Show less

  • Box
    • Redwood City, CA
    • Tech Lead Manager, Growth
      • Nov 2017 - Sep 2018

    • United States
    • Internet Publishing
    • 500 - 600 Employee
    • Growth Engineer
      • May 2014 - Apr 2016

      Full stack web engineer with a focus on user acquisition, conversion, engagement, and retention. I was the first external hire to SurveyMonkey's Growth team, brought on to implement experiments in their A/B testing platform. I worked directly with product managers and business intelligence analysts to devise testing strategies and identify+track key metrics. On a two-engineer team, I helped architect and develop a REST microservice that allowed us to serve product price and feature advertising information on the SurveyMonkey pricing page. - Engineering owner for product prices and the pricing page - Established best practices for efficient experiment design - Mentored junior Growth engineers in experiment implementation, front-end development techniques - Principal architect for a pricing microservice that is now part of the core SurveyMonkey application infrastructure Show less

    • United States
    • Online Audio and Video Media
    • 1 - 100 Employee
    • Web Engineer
      • Aug 2011 - May 2014

      Web Engineer Develop and support the Live365.com Internet Radio website, serving over 10 million users monthly. New feature development, performance optimization, modernization, SEO enhancement, and a steady diet of bugfixes. I work directly with Quality Assurance, Marketing, Product Development, Sales, and Customer Service departments to deliver high performance, reliable, maintainable, cost-effective solutions in a timely manner. Thorough testing on a wide range of devices to ensure that even customers on older computers have an enjoyable experience on our site. - Extensive refactoring of the existing codebase to improve performance, reliability, and maintainability of both the public and premium sites. Solved race conditions and memory leaks which were considered by senior staff to be intractable. - Implemented CSS sprite shifting, reducing non-cached page load times by ~60%. - Implemented HTML5 pushState() across the site. This required careful research and regression testing to integrate with an existing codebase. - Replaced many fixed event timers with Promises/A+ (jQuery Deferred), solving many synchronization issues while simplifying error handling. - Integrated third-party APIs, such as Facebook social plugins, Google Analytics, and Open Graph tags. Show less

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Web Development Project Consultant
      • Jun 2006 - Aug 2011

      Develop and maintain internal and external web sites for Cisco Systems. (Re)design CSS, HTML, and Javascript to optimize accessibility, usability, standards compliance, cross-browser compatibility, performance, and search engine optimization. Work as a primary contact to both advise stakeholders/project managers and execute solutions with a strong emphasis on best practices, robust design methodology, reusability, scalability, cost effectiveness, and timely execution. -Web administrator for Cisco Finance group, The Internet Protocol Journal, Small Business Solutions Marketing, Cisco Research Center, Global Inclusion & Diversity, and Worldwide Sales. -Lead developer for Cisco Finance Workspace intranet site; advised on information architecture, user experience, implement Web 2.0 features such as RSS feeds, forums, blogs, embedded video, and dynamic data tables. -Strong proficiency in content management and versioning systems such as Documentum Web Publisher, Web Updater, Teamsite, CVS, and git. -Train staff and contractors in corporate design standards, development processes, and best practices. -Wrote process documentation for tasks such as site updates and maintenance, content publication, content backups, web development best practices, and version control. -Developed interactive Javascript components such as client-side content tagging interfaces, mailer scripts, mailer forms with client and server-side validation, animated menus, user friendly data entry forms. -Developed automated site mapping and inventory scripts. Reduced the time required to count pages, map site hierarchies, gather metadata, and generate reports from 120 hours to 15 minutes, including substantial improvements in accuracy. -Designated subject matter expert in: HTML, CSS, Javascript, Perl, Unix shell scripting, AJAX technologies, Flash, Photoshop, information architecture, application architecture, interactive design, version control systems. Show less

    • Admin
      • Aug 2005 - Jun 2006

      Web designer and admin, IT admin, print designer, photographer -Designed, developed, maintained, administered all company web sites including e-commerce and B2B sites. -HTML, PHP, and CSS, rich media such as Flash and video -Maintained multiple proprietary databases and query scripts (Filemaker, PHP, XML) -Web server design and maintenance, DNS and domain management, complete desktop support, backups, email marketing campaigns -Product photography and print catalog design Web designer and admin, IT admin, print designer, photographer -Designed, developed, maintained, administered all company web sites including e-commerce and B2B sites. -HTML, PHP, and CSS, rich media such as Flash and video -Maintained multiple proprietary databases and query scripts (Filemaker, PHP, XML) -Web server design and maintenance, DNS and domain management, complete desktop support, backups, email marketing campaigns -Product photography and print catalog design

Education

  • California State University - East Bay
    MA, Multimedia
    2003 - 2005

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