Experience

Inspire Payments

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Contact Center Manager

  • Oct 2021 - Present



Total BGS Energy

• United Kingdom
• Business Consulting and Services
• 1 - 100 Employee

• Business Development Manager

  • Jun 2020 - Oct 2021



Retail Merchant Services

• United Kingdom
• Financial Services
• 100 - 200 Employee

• • Jul 2018 - Jun 2020



Utilitywise

• United Kingdom
• Utilities
• 100 - 200 Employee

• Energy Consultant

  • Mar 2017 - Jun 2020

  - Cold Calling all business types to procure energy contracts. - Building a pipeline for when businesses energy contracts would become in the quotable window. - Generating over £400,000 in revenue for the business in my 1st year. - Cold Calling all business types to procure energy contracts. - Building a pipeline for when businesses energy contracts would become in the quotable window. - Generating over £400,000 in revenue for the business in my 1st year.



Payzone UK

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Telemarketing Team Manager

  • Aug 2016 - Feb 2017

  Day to day running of an award winning contact centre that consistently achieves and excels it's targets Day to day running of an award winning contact centre that consistently achieves and excels it's targets



Worldpay

• United Kingdom
• Financial Services
• 700 & Above Employee

• Sales Team Manager

  • Sep 2013 - Aug 2016

  Leading a talented, skilled team that are cold calling SME businesses to sell a suitable and affordable credit and debit card facility. Using a dialler system to book and manage appointments. Managing a set territory ensuring 13 sellers have full diaries ensuring travel times are manageable and hitting a consistent high conversion rate whilst managing a team of 13 appointment/lead generators. Having the ability to coach and maintain a consistent sales process. Manage warm inbound leads from various lead sources to achieve set conversion targets. *Achievements - Promoted to Senior Sales Executive from Sales Support - Worldpay President - Winner of at least 90% of sales incentives - Promoted to team manager



npower

• United Kingdom
• Utilities
• 700 & Above Employee

• Sales

  • Apr 2010 - Jun 2013

  I started working for nPower cold calling at customers houses to sell energy, using a matrix to show an estimate of the costs or a bill to do a direct comparison.Up selling customers to pay by direct debit rather than upon receipt of bill. Closing sales and completing relevant paperwork, application form and phoning the welcome centre for quality assurance. Npower then pulled the door to door campaign so I went into lead generation, this including stopping customers in the street and capturing there details so a tele sales team could contact them to sell energy over the phone I excelled within nPower excelling the targets set by my manager, I left nPower due to being made redundant.