Experience

Battery Outfitters, Inc

• United States
• Wholesale Motor Vehicles and Parts
• 1 - 100 Employee

• Human Resources Director

  • Jan 2021 - Present

• Human Resources Manager

  • Jan 2021 - Jan 2021



Stone County Emergency Services

• Public Safety
• 1 - 100 Employee

• Executive Director

  • Jul 2016 - Jun 2019

  Stone County Emergency Services is a consolidated communications center dedicated to providing essential and life saving services to the citizens, visitors, and public safety officials of Stone County, Missouri. As the Public Safety Answering Point (PSAP) for Stone County, our organization uses enhanced 9-1-1 answering equipment, computer aided dispatch system and maintains a county-wide radio system; servicing over 12 agencies through out the county. Responsible for leadership and management… Show more Stone County Emergency Services is a consolidated communications center dedicated to providing essential and life saving services to the citizens, visitors, and public safety officials of Stone County, Missouri. As the Public Safety Answering Point (PSAP) for Stone County, our organization uses enhanced 9-1-1 answering equipment, computer aided dispatch system and maintains a county-wide radio system; servicing over 12 agencies through out the county. Responsible for leadership and management of Stone County Emergency 911 including all HR functions, supervision, recruitment, retention, onboarding, management, resource allocation and training of all staff, complete salary and benefits administration and performance of all payroll functions, employee conflict resolution, strategic planning and organizational development, comprehensive financial management, including budget development and administration, expense analysis, financial reporting, A/P, management of all personnel records and coordination of both regular board meetings and numerous special events. • Wrote and submitted two Requests for Proposal on a Radio Tower and Multi coupler combiner for a total $200,000 project. Oversaw and managed the smooth transition of the project ensuring communications were never lost to the the citizens during installation and dismantling of old systems to new equipment and hardware. • Lead County’s Next Generation 911 system – Project Manager for Stone County’s NG911 project that will take our old analog 911 phone system to IP (Internet Protocol) fiber based. A 1.2 million dollar project with 5 other counties in SW Missouri provided thru Centurylink and West Services. The NG 911 will provide Text to 911, faster more reliable service and better location accuracy to the citizens of Stone County. Sucessfully implemented first significant upgrade to counties 911 system in over 20 years ensuring a smooth transition from old to new with zero down time or deficiencies. Show less Stone County Emergency Services is a consolidated communications center dedicated to providing essential and life saving services to the citizens, visitors, and public safety officials of Stone County, Missouri. As the Public Safety Answering Point (PSAP) for Stone County, our organization uses enhanced 9-1-1 answering equipment, computer aided dispatch system and maintains a county-wide radio system; servicing over 12 agencies through out the county. Responsible for leadership and management… Show more Stone County Emergency Services is a consolidated communications center dedicated to providing essential and life saving services to the citizens, visitors, and public safety officials of Stone County, Missouri. As the Public Safety Answering Point (PSAP) for Stone County, our organization uses enhanced 9-1-1 answering equipment, computer aided dispatch system and maintains a county-wide radio system; servicing over 12 agencies through out the county. Responsible for leadership and management of Stone County Emergency 911 including all HR functions, supervision, recruitment, retention, onboarding, management, resource allocation and training of all staff, complete salary and benefits administration and performance of all payroll functions, employee conflict resolution, strategic planning and organizational development, comprehensive financial management, including budget development and administration, expense analysis, financial reporting, A/P, management of all personnel records and coordination of both regular board meetings and numerous special events. • Wrote and submitted two Requests for Proposal on a Radio Tower and Multi coupler combiner for a total $200,000 project. Oversaw and managed the smooth transition of the project ensuring communications were never lost to the the citizens during installation and dismantling of old systems to new equipment and hardware. • Lead County’s Next Generation 911 system – Project Manager for Stone County’s NG911 project that will take our old analog 911 phone system to IP (Internet Protocol) fiber based. A 1.2 million dollar project with 5 other counties in SW Missouri provided thru Centurylink and West Services. The NG 911 will provide Text to 911, faster more reliable service and better location accuracy to the citizens of Stone County. Sucessfully implemented first significant upgrade to counties 911 system in over 20 years ensuring a smooth transition from old to new with zero down time or deficiencies. Show less


Williams Consulting
• Accounting
• 1 - 100 Employee
• Freelance HR Consultant

  • Sep 2014 - Jul 2016


Crye Leike Realtors

• United States
• Real Estate
• 700 & Above Employee

• Director of Human Resources

  • Mar 2012 - Aug 2014

  Provided strategic HR support to Chief Executive Officer and 600 employees + 3000 independent contractors of a $4.5 billion dollar real estate sales company. Also provided executive level support to various managers and directors of core companies. Responsible for managing progressive HR department to support the Company in 9 states and 125 office locations. Manages staff of 4. Managed all HR related programs including: benefits, compensation, employee relations, EEO, compliance, recruitment… Show more Provided strategic HR support to Chief Executive Officer and 600 employees + 3000 independent contractors of a $4.5 billion dollar real estate sales company. Also provided executive level support to various managers and directors of core companies. Responsible for managing progressive HR department to support the Company in 9 states and 125 office locations. Manages staff of 4. Managed all HR related programs including: benefits, compensation, employee relations, EEO, compliance, recruitment and retention. • Designed standard operating policies and procedures manual for all office administrators that ensured a smooth, cohesive operations across a nine state area. • Slashed recruiting costs by 50% in first year. Researched less expensive ways to advertise jobs and still get quality candidates for open positions. Show less Provided strategic HR support to Chief Executive Officer and 600 employees + 3000 independent contractors of a $4.5 billion dollar real estate sales company. Also provided executive level support to various managers and directors of core companies. Responsible for managing progressive HR department to support the Company in 9 states and 125 office locations. Manages staff of 4. Managed all HR related programs including: benefits, compensation, employee relations, EEO, compliance, recruitment… Show more Provided strategic HR support to Chief Executive Officer and 600 employees + 3000 independent contractors of a $4.5 billion dollar real estate sales company. Also provided executive level support to various managers and directors of core companies. Responsible for managing progressive HR department to support the Company in 9 states and 125 office locations. Manages staff of 4. Managed all HR related programs including: benefits, compensation, employee relations, EEO, compliance, recruitment and retention. • Designed standard operating policies and procedures manual for all office administrators that ensured a smooth, cohesive operations across a nine state area. • Slashed recruiting costs by 50% in first year. Researched less expensive ways to advertise jobs and still get quality candidates for open positions. Show less



Central Defense Security, LLC

• Security and Investigations
• 100 - 200 Employee

• Human Resources Manager

  • Nov 2009 - Mar 2012

  Provided strategic HR support and planning to establish model performance expectations for a 900+ employee security company. Managed all aspects of HR as the single source point of contact for company. Led the company in ways to improve the workforce environment, and amplify achievement of the organization’s mission. Designed organizational and staffing strategies to include identification of organizational competencies, quality and performance improvements, succession planning, and benefits… Show more Provided strategic HR support and planning to establish model performance expectations for a 900+ employee security company. Managed all aspects of HR as the single source point of contact for company. Led the company in ways to improve the workforce environment, and amplify achievement of the organization’s mission. Designed organizational and staffing strategies to include identification of organizational competencies, quality and performance improvements, succession planning, and benefits and compensation design and administration. Counseled/guided senior managers on all HR issues, policies and regulations. • Designed full-cycle human resources policies and procedures including recruitment for a high-volume mostly non-exempt workforce, safety, application and hiring policies, employee handbook, job descriptions, and orientation and training processes. • Slashed attrition/turnover rate from 130% to 92%in first year (industry average is 300%) - Reduced turnover by additional 65% in second year—developed progressive discipline policy and recognition programs. • Saved $35K on Workers’ Compensation insurance—reduced Workers’ Compensation experience rating from 1.02 to 0.92. • Mitigated risk through tight control and supervision of processes related to Workers’ Compensation, MHSA/OSHA, EEOC, FMLA, FLSA, ADA, Title 7, and related regulations. Show less Provided strategic HR support and planning to establish model performance expectations for a 900+ employee security company. Managed all aspects of HR as the single source point of contact for company. Led the company in ways to improve the workforce environment, and amplify achievement of the organization’s mission. Designed organizational and staffing strategies to include identification of organizational competencies, quality and performance improvements, succession planning, and benefits… Show more Provided strategic HR support and planning to establish model performance expectations for a 900+ employee security company. Managed all aspects of HR as the single source point of contact for company. Led the company in ways to improve the workforce environment, and amplify achievement of the organization’s mission. Designed organizational and staffing strategies to include identification of organizational competencies, quality and performance improvements, succession planning, and benefits and compensation design and administration. Counseled/guided senior managers on all HR issues, policies and regulations. • Designed full-cycle human resources policies and procedures including recruitment for a high-volume mostly non-exempt workforce, safety, application and hiring policies, employee handbook, job descriptions, and orientation and training processes. • Slashed attrition/turnover rate from 130% to 92%in first year (industry average is 300%) - Reduced turnover by additional 65% in second year—developed progressive discipline policy and recognition programs. • Saved $35K on Workers’ Compensation insurance—reduced Workers’ Compensation experience rating from 1.02 to 0.92. • Mitigated risk through tight control and supervision of processes related to Workers’ Compensation, MHSA/OSHA, EEOC, FMLA, FLSA, ADA, Title 7, and related regulations. Show less



US Navy

• United States
• Armed Forces
• 700 & Above Employee

• Command Master Chief (Director of Human Resources)

  • Jan 2001 - Sep 2007

  Served as primary consultant to the senior executive on all personnel related issues including performance management, diversity, conflict resolution, discipline, recognition and development programs, and morale. For two different commands with over 400 employees. Supervised 28 management-level personnel. • Increased promotions by 36% while enhancing employee retention by 40%. • Improved morale and organizational climate 38% above Navy norm—led Affirmative Action Program delivering over… Show more Served as primary consultant to the senior executive on all personnel related issues including performance management, diversity, conflict resolution, discipline, recognition and development programs, and morale. For two different commands with over 400 employees. Supervised 28 management-level personnel. • Increased promotions by 36% while enhancing employee retention by 40%. • Improved morale and organizational climate 38% above Navy norm—led Affirmative Action Program delivering over 60 EEO/Diversity workshops to 500 personnel. • Returned the Retail Sales Outlet to high profitability—restructured financial controls, improved inventory control and security, and reduced waste/shrink. • Excelled as Project Manager for the Chief Petty Officer Indoctrination program—integrated the facilities, finance, entertainment, food and beverage departments while coordinating schedules for over 600 employees and guests. Show less Served as primary consultant to the senior executive on all personnel related issues including performance management, diversity, conflict resolution, discipline, recognition and development programs, and morale. For two different commands with over 400 employees. Supervised 28 management-level personnel. • Increased promotions by 36% while enhancing employee retention by 40%. • Improved morale and organizational climate 38% above Navy norm—led Affirmative Action Program delivering over… Show more Served as primary consultant to the senior executive on all personnel related issues including performance management, diversity, conflict resolution, discipline, recognition and development programs, and morale. For two different commands with over 400 employees. Supervised 28 management-level personnel. • Increased promotions by 36% while enhancing employee retention by 40%. • Improved morale and organizational climate 38% above Navy norm—led Affirmative Action Program delivering over 60 EEO/Diversity workshops to 500 personnel. • Returned the Retail Sales Outlet to high profitability—restructured financial controls, improved inventory control and security, and reduced waste/shrink. • Excelled as Project Manager for the Chief Petty Officer Indoctrination program—integrated the facilities, finance, entertainment, food and beverage departments while coordinating schedules for over 600 employees and guests. Show less